Genicom 38 Serie Guide De Référence Rapide page 30

Clean Up After Non-bonded Paper.
Correct this as follows:
Turn the printer off.
Remove the ribbon cartridge.
Clean the ribbon guide.
Clean the face of the print head.
Secure the print head.
Replace the ribbon.
Quick Reference Guide
If the paper has a high lint or dust content, paper dust may
combine with the ink on the ribbon to form a paste. This paste
may accumulate in the ribbon cartridge and on the ribbon guide.
It may also build up on the face of the print head and restrict the
movement of the print wires. The following symptoms appear after
a short operating period:
•
Fuzzy characters
•
Intermittent or missing dots
•
Light printing occurring before the expected end-of-life of the
ribbon
Use a foam swab dipped in rubbing alcohol to wipe away
accumulated paste. Do not use rubbing alcohol with additives like
witch hazel or wintergreen.
Loosen the print head mounting screws to tip the print head up
so it is more accessible, but do not unplug the connector. Gently
wipe away accumulated paste using a foam swab dipped in
rubbing alcohol.
29
GEK-89604