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PROBLEMS & SOLUTIONS
MY KITE FLIES TOO FAR OVER HEAD:
Your front lines (black sleeving) are too short. Loosen
up the power line and reengage in the cleat. If not
enough move the front line one knot up on the front
leader line. Make sure your spot doesn't loose wind
due to high cliffs or buildings.
MY KITE DOESN'T FLY OVER HEAD:
Your front lines (black sleeving) are too long. Pull
down the power and reengage in the cleat. If not
enough extend the back line.
SPARE PARTS
Most of the spare parts required for the correct use of our products are available on the market for a time
period of 3 years from the date the product was first featured in our catalog. Some products can be subjected
to shorter time periods. Customers should refer to the product data sheet and to our warnings. Carefully write
down your kite's serial number. It is located on one of the wing tips. It will come in handy for after-sales related
issue and in case your kite gets stolen.
GUARANTEE
F-ONE products are guaranteed according to
the laws in force against any major defect.
This warranty is subject to the following limiting
clauses:
The warranty is valid only if the product is used under
normal conditions of use and excludes the use for
rental. F-ONE reserves the right to determine whether
or not the guarantee is covered by a visual inspection
(photo or visual inspection of the equipment) clearly
showing the defect(s). If necessary, this information
may be sent to the F-ONE distributor in your country.
This warranty does not cover damage caused by:
• Negligence or misuse
• A modification of an F-ONE equipment item
• Excessive exposure to the sun
• Poor storage and / or maintenance of equipment
• Use of equipment in shore-break
• Incorrect use of the air valve / or decompression screw
• Any damage other than that resulting from a manufacturing defect
FOR ALL WARRANTY CLAIMS,
CONTACT YOUR DEALER FIRST.
MY KITE TURNS BETTER TO ONE SIDE:
Your back or front flying lines are not the same length.
Pull hard on the shorter line by given quick and
strong pulls until it extends to the correct length.
For the back lines you can also use the adjustment
straps on the leader lines.
The product may be returned only after the issue of a
customer service return number by your F-ONE distri-
butor. The original invoice must be attached to any war-
ranty claim. The name of the store and the date of pur-
chase must be clearly legible. If the product is declared
defective by F-ONE, the warranty covers the repair or
replacement of the defective product only. F-ONE is not
responsible for any additional cost, loss or damage re-
sulting from misuse of this product.
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