Parts List; Service; Limited Warranty - hestan KIC Serie Manuel D'utilisation Et D'entretien

PARTS LIST

Please visit the Hestan website to access the parts list for your Hestan Indoor product:
www.hestanhome.com. www.hestanhome.com.
EN

SERVICE

All warranty and non-warranty repairs should be performed by qualified service personnel. To
locate an authorized service agent in your zone, contact your Hestan dealer, local representative,
or the manufacturer. Before you call, please have the model number and serial number
information ready.
Hestan Commercial Corporation
3375 E. La Palma Avenue
Anaheim, CA 92806
(888) 905-7463

LIMITED WARRANTY

WHAT THIS LIMITED WARRANTY COVERS WHAT THIS LIMITED WARRANTY COVERS
Hestan Commercial Corporation ("HCC") warrants to the original consumer purchaser of a
Hestan Indoor Cooking product (the "Product") from an HCC authorized dealer that the Product
is free from defective materials or workmanship for a period of three (3) years from the date of
original retail purchase or closing date for new construction, whichever period is longer ("Limited
Warranty Period"). HCC agrees to repair or replace, at HCC's sole option, any part or component
of the Product that fails due to defective materials or workmanship during the Limited Warranty
Period. This Limited Warranty is not transferable and does not extend to anyone beyond the
original consumer purchaser ("Purchaser"). This Limited Warranty is valid only on Products
purchased and received from an HCC authorized dealer in the fifty United States, the District of
Columbia and Canada. This Limited Warranty applies only to Products in non-commercial use
and does not extend to Products used in commercial applications.
HOW TO OBTAIN WARRANTY SERVICE HOW TO OBTAIN WARRANTY SERVICE
If the Product fails during the Limited Warranty Period for reasons covered by this Limited
Warranty, the Purchaser must immediately contact the dealer from whom the Product was
purchased or HCC at 888.905.7463.
Purchaser is responsible for making the Product reasonably accessible for service or for paying
the cost to make the Product reasonably accessible for service. Service is to be provided during
normal business hours of the authorized Hestan Commercial Service Provider. To the extent
Purchaser requests service outside of the normal business hours of the authorized Hestan
Commercial Service Provider, Purchaser will pay the difference between regular rates and
overtime or premium rates. Purchaser is required to pay all travel costs for travel beyond 50 miles
(one way) from the nearest authorized Hestan Commercial Service Provider.
EXTENSIONS TO THREE YEAR LIMITED WARRANTY PERIOD: EXTENSIONS TO THREE YEAR LIMITED WARRANTY PERIOD:
In addition to the Three-Year Limited Warranty, the following components have extended
warranty coverage as specifically set forth below:
1. The Product's gas burners (excludes appearance), electric heating elements, blower motors
(ventilation hoods), electronic control boards, magnetron tubes and induction generators
(where applicable) are warranted to be free from defects in material and workmanship
under normal non-commercial use and service for a period of five (5) years of the original
Purchaser. This excludes surface corrosion, scratches, and discoloration which may occur
during normal use and is limited to replacement of the defective part(s), with the Purchaser
paying all other costs, including labor, shipping and handling, as applicable.
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