Troubleshooting & Understanding Lights - weBoost Home 4G Instructions D'installation

6. Plug in the power supply to the Home
4G at the input marked "Power" (next
to the "Outside Antenna" connector).
Plug the power supply into a surge
protected AC power strip with at least
a 1000 Joule rating.
Important notice: Connect your
Home 4G AC Power Supply to a surge
protected AC power strip with at least
a 1000 Joule rating. Failure to do this
will void your warranty in the event
of a power surge or lightning strike.
!
7. Check the lights on top of the Home
4G. 4 green lights mean you have good
signal. If you do not have green lights,
see the following Troubleshooting Tips.
10
Need help?
Note
Face Inside Antenna
away from Home 4G
and Outside Antenna
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Troubleshooting &
Understanding Lights
The Home 4G includes four indicator lights,
one for each band (see FAQ for explanation
of MHz bands). Each indicator light will
either be green, orange or red.
Green indicates that the booster is
powered and operating at maximum
gain.
Solid Red indicates that the booster
has shut off on the associated
frequencies to prevent oscillation
(feedback).
Solid Orange indicates that the
booster has shut off on the associated
frequencies due to close proximity of a
cell tower.
Green/Orange Blinking indicates that
the booster is operating at a reduced
gain due to close proximity of a cell
tower.
Green/Red Blinking indicates that the
booster is operating at a reduced gain
to prevent oscillation (feedback).
Note: All red light issues must be resolved
before orange light issues.
Fixing Red Light Issues
If one or more lights on the Signal Boost are
red:
1. Make sure all connections are tight.
2. Increase the distance between the
outside antenna and the inside
antenna, by moving them horizontally
and/or vertically farther apart until the
light(s) change to green.
Increase horizontal
and/or vertical
distance
Customer Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
Band 4
Band 25/2
Band 5
Band 12/13/17