Luvion GRAND ELITE 3 CONNECT Manual D'instructions page 30

30
6.8 led indicator (camera)
7 trouBleshooting
7.1 no video on the monitor
•
Make sure the camera's power plug is pushed all the way in.
•
Make sure the monitor has enough battery power and is turned on.
•
Restart your camera, please unplug the power adapter and reconnect. The will
reboot and restart within 25 seconds.
•
If the power indication LED is on but only the audio can be heard, the sound only
or VOX mode could be active. Press the menu button to turn the screen back on.
For instructions to turn these functions off please check section 3.1 (Sound only) or
4.1 (VOX) of this manual.
7.2 (noise) interference on your monitor
•
Make sure there is at least a 5 feet (1.5m) distance between the camera and other
2.4GHz products, such as Wi-Fi routers, Bluetooth devices or microwave ovens.
•
When a microwave or oven is in a direct line between the camera and monitor this
can negatively influence the signal strength. To solve this make sure the device is
no longer in a direct line between the camera and the monitor or turn it off.
•
Make sure the camera and the monitor are within range of each other (The range
is maximum 300 meters in open field or around 50 meters inside a house).
7.3 camera has no connection with the app
•
timeout: Make sure your smartphone or tablet is connected to a Wi-Fi router or
4G network.
•
offline: Make sure the camera is on and connected to the internet.
7.4 Video problems inside the app
•
no video play: Please check the camera status on the app's start screen.
•
Video streaming is not smooth: The video performance is related to your inter-
net bandwidth and possible interference.
7.5 the camera's led indicator stays solid red
The camera has failed to connect to the Wi-Fi router or the connection was lost.
•
Please make sure your Wi-Fi router is working correctly and then restart your cam-
era, please unplug the power adapter and reconnect.
•
Make sure the camera is paired with your Wi-Fi router with the correct password
for the Wi-Fi router. If you are not sure, please delete the camera from the app and
follow the steps from section 6.4 of this manual again.
•
Please make sure the camera is within Wi-Fi range. Please move the camera
closer to the Wi-Fi router and try again.
7.6 forgot your password (app)
•
Please delete camera from the start screen list and proceed the steps from section
6.4 of this manual again.