Troubleshooting - Arcam AVR100 Manuel

Troubleshooting

The following table should help you diagnose most problems that may arise when using the AVR100.
Problem Cause
No audio 1. Power Lead unplugged or not switched on
2. In stand by mode
3. Mute on
4. Tape monitor selected
No sound on one 1. Loudspeaker not connected or not connected properly
channel 2. Input not connected or not connected properly
3. Speaker described as 'OFF' in set up page
4. Channel level set too low
Dolby Digital or DTS Digital input not connected
not auto detected
Lack of bass or poor 1. Speakers wired out of phase (i.e. + connected to –, or red
stereo image to black in error – a polarity error in one speaker)
2. Speakers set as SMALL
No sound from tuner 1. Aerial not connected properly
2. Weak signal muted by FM Mute
Remote control not 1. Batteries in handset fi tted the wrong way round or fl at
working 2. IR receiver window on AVR100 is obscured
3. IR receiver window fl ooded with light
Picture scrolls around Wrong video system selected
screen, or picture is
only in black and white
No picture on monitor 1. Source is not playing
when video source is 2. Video connection between the source and AVR100 is not
selected been made
Sound and picture System connections made to wrong inputs of AVR100
come from different
sources
AVR100 switches itself Circuits have overheated and unit has been switched into
to stand by mode protection mode. This may be because airfl ow around the
unit is restricted.
The red status LED The AVR100 has gone into protection mode. This is
fl ashes and the probably caused by an overload or short circuit on the
AVR100 appears not to loudspeaker outputs.
work.
Solution
1. Check mains lead is connected to AVR100 and that the
wall switch is on
2. Press the button on remote handset
POWER/STANDBY
3. Switch mute off
4. Press the button
TAPE MONITOR
1. Check connections to AVR100 and to loudspeaker
2. Check connections to AVR100 and at source
3. Re-assign speaker settings in on-screen display
4. Re-assign channel balance in on-screen display
Connect digital output of source to appropriate input on
AVR100
1. Check all connections to AVR100 and to loudspeakers
2. Re-select preset speaker settings in on-screen display
1. Check aerial connections to AVR100's back panel
2. Switch off or re-tune station
FM MUTE/MONO
1. Check orientation of batteries/ replace discharged
batteries
2. Remove obstruction
3. Move AVR100 away from light source or shade from
intense light source
To toggle between PAL and NTSC video systems, press
and hold the button and click the
STORE
1. Check and play source
2. Check system wiring: ensure connection between source
Check system wiring: ensure all connections are made to
correct input on AVR100
Switch unit off. Remove any restrictions to good airfl ow.
Allow unit to cool down before switching on again.
1. Turn the AVR100 off and disconnect the mains cable.
2. Check all the wiring, making sure that no bare
loudspeaker cables are touching each other or the
chassis.
3. Reconnect the mains cable and switch back on.
If this does not cure the problem or the problem persists
contact your Arcam dealer.
button.
SAT
AVR100
15