Kampa Caravan AIR Guide D'utilisation page 12

Guarantee
Kampa AIR awnings are covered by a comprehensive guarantee and we offer an excellent aftersales service that can
be accessed through your supplying dealer.
AirFrame - 2 years / Other components - 1 year
The guarantee covers manufacturing faults, materials and parts. The guarantee does not cover fading and UV
degradation, misuse, accidental damage, storm damage, permanent, semi-permanent* or commercial use. It does not
cover consequential losses.
Please contact your supplying dealer to make a claim. This does not affect your statutory rights.
* All-Season models have been designed for use on seasonal pitches.
Troubleshooting
PROBLEM
Difficulty in pumping
up the awning.
Part of the awning
does not inflate
Part of the awning does not deflate
The AirPoles are kinked
If you suspect an air leak
If you still suspect
an air leak
If you think your awning
has a water leak
If your awning has a water leak at
specific points/areas
If you think your awning has a
water leak at the beading that
attaches to the caravan
SOLUTIONS
1. The inflation valve is not fully screwed into the AirPole.
2. The deflation valves are open. Close.
3. Check the pump is working.
The isolation valves that connect the AirPoles may not be open.
Open all internal isolation valves and the air will flow into all the AirPoles. Do not close
the valves during normal use.
An isolation valve may have been closed. Locate and open.
Add more air (9 psi).
1. Check that the inflation valve is properly closed and that the black 'O' ring seal is in
place.
2. Check that the top cap on the inflation valve is done up tightly
3. Check that all the deflation valves are closed
Close all the isolation valves in the awning. Wait for a while and then check each AirPole
for pressure. If there is reduced pressure in any AirPole check the connecting hoses to
make sure that the isolation valves are done up tightly and are properly seated. If you still
suspect a leak it will be necessary to investigate the individual AirPole. See the AirPole
repairing and changing section of this manual.
Most suspected leakage is actually condensation (see condensation section of this
manual). This forms on the inside of the awning fabric. Try to increase the ventilation
by opening doors. A waterproof groundsheet will help stop moisture from the ground
causing condensation. The fabric, used to make this awning, has a massive hydrostatic
head, so it is extremely unlikely that it would leak.
The main seams of this awning have been factory taped to help prevent leakage (not
Expert/All-Season). Depending upon your expectations, it may be necessary to treat the
remaining seams with a seam sealant. Seam sealant should also be applied to areas
where the taping is damaged or has peeled away through wear and tear. It can also be
applied to areas where a leak may have developed. Kampa seam sealant is available from
your dealer.
It is not possible to hot air tape the join between the awning and the keder beading.
Therefore we use a special waterproof sewing thread. This thread swells when wet to
fill the needle holes but the thread needs to become wet several times before it is totally
effective. This is known as 'weathering'.
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