T-Fal VITACOMPACT Manuel page 16

The manufacturer warrants this product to be defect free in material and workmanship for a period of
one year from the date of purchase. Defective products may be returned by the original purchaser or
any subsequent owner within the warranty period, postage pre-paid together with proof of purchase
(register receipt) to an authorized T-fal return facility.
If product is returned without proof of purchase it will be reviewed based on the manufacturing
production week and year to determine warranty coverage.
Defective products will be replaced at no charge including return postage if it falls within the warranty
timeframe.
The warranty does not apply to any unit that has been tampered with, nor to damages incurred
through improper use and care, faulty packing or mishandling by any common carrier.
The manufacturer's sole obligation and your exclusive remedy under this warranty are limited to such
replacement. This is a limited warranty and is in lieu of all other warranties, express or implied,
including merchantability. This warranty gives you specific legal rights. You may also have other legal
rights varying from state to state
If you have a claim:
1) Do not return the product to the retailer from which it was purchased.
2) Please contact our consumer service department (1-800-418-3325
M-Th 8:30am - 5pm & Fr 8:30am - 4pm EST) for assistance and to ensure the fastest possible
resolution to the problem. Please have the model or type
number of your product on hand.
3) If it is determined that you should return your product for replacement - send the product along with
original proof of purchase and a description of the problem to the closest authorized T-fal return
facility (see www.t-fal.ca and # to 1-800-418-3325).
4) Be sure to include your name, address and home telephone number with your shipment. Another
contact number is suggested in case you need to be contacted.
5) Returns must be sent with all shipping charges pre-paid. We suggest that you carefully wrap your
package for shipping and send by insured and/or by traceable means.
What happens to my return?
If the inspection shows that the product is defective, under our Limited Warranty, the return facility will
notify T-fal to replace the defective part or product at no cost to you. Comparable substitutions are
based on replacement product availability and at the sole discretion of the Manufacturer.
If the inspection shows that the product is not defective under our Limited Warranty we will notify you.
Shipping charges may apply to product not covered under warranty.
* Please allow 5 - 10 business days to process your return. You will be notified if a repair will take longer.
This product has been designed for domestic use only. Any professional use, inappropriate use or failure
to comply with the instructions, the manufacturer accepts no responsibility and the warranty will not
apply.
Read the instructions for use carefully before using your appliance for the first time. Any use which does
not conform to these instructions will absolve T-fal from any liability.
ONE YEAR LIMITED WARRANTY
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