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Napoleon PTSS215 Mode D'emploi page 8

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TUBE BURNERS - The burner is made from 304 stainless steel, but due to the extreme heat and corrosive environment, surface corrosion will
occur. Use a brass wire brush to remove surface corrosion. Clean any blocked ports using an opened paper clip. Do not enlarge the burner
ports. Spiders and insects are attracted to the smell of propane and natural gas. The burner is equipped with an insect screen in the air
shutter, which will reduce the likelihood of insects building nests inside the burner, but does not entirely eliminate the problem. The nest or web
will cause the burner to burn with a soft yellow or orange flame or cause a fire (flashback) at the air shutter underneath the regulator mount. To
clean the inside of the burner, it must be removed from the gas grill. Remove the cooking grid and sear plate. Remove the screw that attaches
the burner to the side wall. Slide the burner to the front and upwards to remove. Use a flexible venturi tube cleaning brush to clean out the
inside of the burner. Shake any loose debris out of the burner, through the gas inlet. Ensure that none of the burner ports are blocked. Use an
opened paperclip to clean any blocked ports. Ensure that the insect screen is clean, and free of any lint or other debris. Check also that the
valve orifice is clean. Do not enlarge the orifice. Re-install the burner in the reverse procedure. Check that the orifice enters the burner when
installing. Replace sear plate and tighten screw to complete installation.
TROUBLESHOOTING
Problem
Low heat / Low flame when
valve turned to high.
Excessive flare-ups/uneven
heat.
Burners burn with yellow flame,
accompanied by the smell of
gas.
Flames lift away from burner,
accompanied by the smell of
gas, and possibly difficulties in
lighting.
Burner will not light with the
igniter, but will light with a
match.
"Paint" appears to be peeling
inside lid or hood.
8
Possible Causes
Blockage of gas.
Improper preheating.
Lack of gas.
Supply hose is pinched.
Sear plate installed incorrectly.
Improper pre-heating.
Excessive grease and ash build up
on sear plates and in drip pan.
Possible spider web or other debris,
or improper air shutter adjustment.
Improper air shutter adjustment.
Damaged electrode wire.
Loose electrode wire.
Electrode is cracked or broken.
Dead battery / or installed incorrectly.
Grease build up on inside surfaces.
Solution
Check for spider webs in the burner or orifice.
Pre-heat grill with main burners on high for 5 to 10 minutes.
Check gas level in propane cylinder.
Reposition supply hose as necessary.
Ensure sear plate is installed with the holes towards the right end
of the grill.
Pre-heat grill with main burners on high for 5 to 10 minutes.
Clean sear plate and drip pan regularly. Do not line pan with
aluminum foil. Refer to cleaning instructions.
Thoroughly clean burner by removing. See general maintenance
instructions. Open air shutter slightly according to combustion air
adjustment instructions.
Close air shutter slightly according to combustion air adjustment
instructions.
Replace electrode wire.
Check that electrode wire is firmly pushed onto the terminal on the
back of the igniter.
Replace electrode.
Replace with heavy duty 'AAA' battery. Install with the positive
terminal up.
This is not a defect. The finish on the lid and hood is stainless, and
will not peel. The peeling is caused by hardened grease, which
dries into paint-like shards, that will flake off. Regular cleaning will
prevent this. See cleaning instructions.

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