International Limited Warranty; Service Information - Hatco IRNG Serie Manuel D'installation Et D'utilisation

INTERNATIONAL LIMITED WARRANTY

1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures (the "Products")
to be free from defects in materials and workmanship, under
normal use and service, for a period of one (1) year from the
date of purchase when installed and maintained in accordance
with Hatco's written instructions or 18 months from the date
of shipment from Hatco. Buyer must establish the Product's
purchase date by registering the Product with Hatco or by other
means satisfactory to Hatco in its sole discretion.
Hatco warrants the following Product components to be free
from defects in materials and workmanship from the date of
purchase (subject to the foregoing conditions) for the period(s)
of time and on the conditions listed below:
a) Two (2) Year Parts and Labor Warranty (UK only):
Induction Ranges
b) Two (2) Year Parts Warranty:
Conveyor Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Strip Heater Elements (metal sheathed)
Display Warmer Elements (metal sheathed air heating)
Holding Cabinet Elements (metal sheathed air heating)
Heated Well Elements — HW and HWB Series
(metal sheathed)
c) Five (5) Year Parts Warranty:
3CS and FR Tanks
d) Ten (10) Year Parts Warranty:
Electric Booster Heater Tanks
Gas Booster Heater Tanks
e) Ninety (90) Day Parts Warranty:
Replacement Parts

SERVICE INFORMATION

United Kingdom
The warranty on Hatco Induction Ranges is for two (2) years
from date of purchase or 30 months from date of shipping from
Hatco, whichever occurs first.
Warranty Problems
If you experience a problem with an Induction Range during the
warranty period, contact the Hatco Parts and Service Team at:
Telephone: 414-671-6350
E-mail: support@hatcocorp.com
When contacting Hatco for warranty service, please supply the
following information:
• Model of unit
• Serial number (located on the bottom of the unit)
• Specific problem with the unit
• Date of purchase
• Name of business
• Shipping address
• Contact name and phone number
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND
IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR
IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE OR PATENT OR OTHER
INTELLECTUAL PROPERTY RIGHT INFRINGEMENT.
Without limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT COVER: Coated incandescent light
bulbs, fluorescent lights, heat lamp bulbs, coated halogen light
bulbs, halogen heat lamp bulbs, xenon light bulbs, LED light
tubes, glass components, and fuses; Product failure in booster
tank, fin tube heat exchanger, or other water heating equipment
caused by liming, sediment buildup, chemical attack, or
freezing; or Product misuse, tampering or misapplication,
improper installation, or application of improper voltage.
2. LIMITATION OF REMEDIES AND DAMAGES
Hatco's liability and Buyer's exclusive remedy hereunder will
be limited solely to replacement of part or Product using, at
Hatco's option, new or refurbished parts or Product by Hatco
or a Hatco-authorized service agency with respect to any
claim made within the applicable warranty period referred to
above. Hatco reserves the right to accept or reject any such
claim in whole or in part. In the context of this Limited Warranty,
"refurbished" means a part or Product that has been returned
to its original specifications by Hatco or a Hatco-authorized
service agency. Hatco will not accept the return of any Product
without prior written approval from Hatco, and all such approved
returns shall be made at Buyer's sole expense. HATCO WILL
NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING
BUT NOT LIMITED TO LABOR COSTS OR LOST PROFITS
RESULTING FROM THE USE OF OR INABILITY TO USE
THE PRODUCTS OR FROM THE PRODUCTS BEING
INCORPORATED IN OR BECOMING A COMPONENT OF
ANY OTHER PRODUCT OR GOODS.
Non-Warranty Problems
If you experience a non-warranty problem that requires
assistance, please contact the nearest Authorized Hatco
Service Agency.
To locate the nearest Service Agency, log onto our website at
www.hatcocorp.com, select the Support pull-down menu, and
click on "Find A Service Agent"; or contact the Hatco Parts and
Service Team by phone/e-mail.
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Form No. IRNGCEM1-0118