Service And Transport; Basic Troubleshooting Before Contacting Service; Information Related To The Transport - Westline WGE 4 WH Notice D'utilisation

6. SERVICE AND TRANSPORT

6.1 Basic troubleshooting before contacting service

If the hotplate does not operate :
• The hob may be plugged off, there has been a black out.
• Make sure that the hotplate is connected to the gas supply properly.
If the hotplate does not heat :
• Check that the control switch is set correctly.
The hob burners do not operate correctly :
• Check if the burner parts are correctly assembled(especially after cleaning).
• The gas supply pressure may be too low/high. Check that the butane/propane bottles are not
empty.
If the problem continues even after performing the above checks, please contact the customer
service.
6.2 Information related to transport
If you need any transport; keep the original case of product and carry it with its original case when
needed to be carried. Follow the transport signs on packaging. Tape the hob on upper parts, caps
and crowns and pan supports to the cooking panels.
If you do not have the original packaging; prepare a carriage box so that the appliance, especially
external surfaces (glass and painted surfaces) of oven is protected against external threats.
19