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Still Photo and/or Video Quality Problems
1. Night photos or videos appear too dark
a) Check the battery indicator icon to see if battery power
is full. The flash will stop operating near the end of the
battery life.
b) You will get the best results when the subject is
within the ideal flash range, no farther than 40 feet from
the camera. Subjects may appear too dark at greater
distances.
c) Please note that when the camera is set for a rapid
sequence (burst) or 3 Photos, or with very short Interval
settings, some images may appear darker than others
due to the quick response and rapid retriggering of the
camera, allowing less time for the flash to fully recharge
before firing again.
2. Daytime photos or videos appear too dark
a) Make sure that the camera is not aimed at the sun or
other light sources during the day, as this may cause the
auto exposure to produce darker results.
3. Night photos or videos appear too bright
a) You will get the best results when the subject is
within the ideal flash range, no closer than 10' (3m) from
the camera. Subjects may appear too light at closer
distances.
4. Daytime photos or videos appear too bright/dark
a) Make sure that the camera is not aimed at the sun or
other light sources during the day.
5. Red, green or blue color cast
a) Under certain lighting conditions, the sensor can
become confused resulting in poor color images.
b). If this is seen on a consistent basis, then the sensor
may need servicing. Please contact Tasco customer
service.
7. Video clips are too short/end prematurely
a) Check to make sure that the SD card is not full (display
reads FULL).
b) Make sure that the camera has good batteries in it.
c) Maximum length of videos is 10 seconds per clip to
help ensure long battery life.
Date/Time Stamp on images is not correct
1. Make sure that you set the current time/date in Setup
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