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Mechanical Troubleshooting
The repair steps marked in Italic below must be carried out only by a qualified technician. Please contact your point
of sales for further instructions. INTERSPORT declines all responsibility in case of repairs that have been carried out by
unqualified personnel.
Problem
Computer display does not work at all
or partially.
Pulse does not work.
What does the POLAR® logo mean?
No speed signal.
The upright post shakes.
The home fitness equipment shakes.
The home fitness equipment creates
abnormal noises.
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Solution
1. Check power supply.
2. Check cable connections.
3. Replace the computer.
1. Clean hand pulse plates.
2. Check cable connections.
3. Check if pulse cable is plugged-into computer.
4. Moisten your palms.
5. Let another person check the pulse function, on a small percentage of
the population the hand pulse is not readable.
6. Replace hand-pulse plates.
7. Replace computer.
ENERGETICS products that carry this logo can be used with a uncoded
chest belt.
1. Check the upper cable connections.
2. Check if the speed sensor is in the right position.
3. Replace the speed sensor.
4. Replace the computer or power board.
1. Loose upright post screws.
2. Re-insert screws/washers and tighten screws equally.
1. Use the rear stabilizer height adjustment to level out any unevenness.
2. Move the equipment to a different place and check if the problem still
persists.
1. Check the fit of the stabilizer bolts.
2. Check the end caps.
3. Check if the tension of the belt is too high.
4. Check roller bearings, drive motor, incline motor (if applicable).
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