Horizon Hobby Spektrum AR600 Guide De L'utilisateur page 10

EN
access, please contact Horizon Product Support to obtain a RMA number along with instructions for
submitting your product for repair. When calling Horizon, you will be asked to provide your complete
name, street address, email address and phone number where you can be reached during business hours.
When sending product into Horizon, please include your RMA number, a list of the included items, and
a brief summary of the problem. A copy of your original sales receipt must be included for warranty
consideration. Be sure your name, address, and RMA number are clearly written on the outside of the
shipping carton.
Notice: Do not ship batteries to Horizon. If you have any issue with a battery, please contact the
appropriate Horizon Product Support office.
Warranty Inspection and Repairs
To receive warranty service, you must include your original sales receipt verifying the proof-of-
purchase date. Provided warranty conditions have been met, your Product will be repaired or replaced free of
charge. Repair or replacement decisions are at the sole discretion of Horizon Hobby.
Non-Warranty Repairs
Should your repair not be covered by warranty the repair will be completed and payment
will be required without notification or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost. By submitting the item for repair you are agreeing to
payment of the repair without notification. Repair estimates are available upon request. You must include
this request with your repair. Non-warranty repair estimates will be billed a minimum of ½ hour of labor. In
addition you will be billed for return freight. Horizon accepts money orders and cashiers checks, as well as
Visa, MasterCard, American Express, and Discover cards. By submitting any item to Horizon for inspection
or repair, you are agreeing to Horizon's Terms and Conditions found on our website under the Repairs tab.
Notice: Electronics and engines requiring inspection or repair should be shipped to the following
address:
Horizon Service Center4105 Fieldstone Road Champaign, Illinois 61822, USA
All other Products requiring warranty inspection or repair should be shipped to the following address:
Horizon Product Support4105 Fieldstone Road Champaign, Illinois 61822, USA
Please call 877-504-0233 with any questions or concerns regarding this product
or warranty.
Country of Purchase
United States
United Kingdom
Germany
France
Horizon Hobby
Horizon Service Center
(Electronics and engines)
Horizon Product Support
(All other products)
Horizon Hobby Limited
Horizon Technischer Service
Horizon Hobby SAS
Address
4105 Fieldstone Rd
Champaign, Illinois
61822 USA
4105 Fieldstone Rd
Champaign, Illinois
61822 USA
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
Hamburger Str. 10
25335 Elmshorn
Germany
14 Rue Gustave Eiffel
Zone d'Activité du Réveil Matin
91230 Montgeron
Phone Number/ Email
877-504-0233
productsupport@horizonhobby.com
877-504-0233
productsupport@horizonhobby.com
+44 (0) 1279 641 097
sales@horizonhobby.co.uk
+49 4121 46199 66
service@horizonhobby.de
+33 (0) 1 60 47 44 70