Troubleshooting - Keurig Platinum B70 Guide D'utilisation Et D'entretien

Keurig_CareGuide_spreadsB70
SECTION 4

TROUBLESHOOTING

SITUATION
Brewer Does Not
Have Power
Brewer will not brew
when used for the
first time
Brewer will not brew
Brewing a partial cup • The Exit Needle may be clogged. (refer to page 12).
The time is not
displayed on the
LCD Message Center
My Brewer shuts
off or turns on
automatically
The blue light in
Water Reservoir is
flashing
If any problems persist, contact Customer Service at 1-866-901-BREW (2739).
5/17/06 1:06 AM
SOLUTION
• Plug Brewer into an independent outlet.
• Check to be sure that it is plugged in securely.
• Plug into a different outlet.
• Reset circuit breaker if necessary.
• Make sure that the Power Switch has been turned on and LCD lights
are illuminated.
• The Brewer must be primed for use by filling the internal hot water tank
before the first brew. 'PRIME' will be displayed on the LCD Control Center
(refer to page 6).
• If Brewer is cold/frozen, wait for two hours for it to reach room temperature.
• After placing the K-Cup ® portion pack in the K-Cup Holder, make sure
the Handle is pushed down securely and the LCD Control Center reads
'READY TO BREW' with the 'LEFT', 'RIGHT' and 'BREW' Buttons flash-
ing, then press the 'LEFT', 'RIGHT' or 'BREW' Button.
• If the LCD Control Center indicates 'ADD WATER', add water to the
Water Reservoir or make sure the Water Reservoir is seated properly in
its base.
• If the LCD Control Center indicates 'ADD WATER' even after refilling,
contact Customer Service at 1-866-901-BREW (2739).
• Clean K-Cup Holder if necessary and rinse under faucet. (refer to page 12).
• The Water Reservoir may have been removed during brewing. Replace
the Water Reservoir and perform a cleansing brew without a K-Cup.
• If the LCD Control Center indicates 'DE-SCALE', descale the Brewer (refer
to page 13).
• If you have repeated the descale procedure on your Brewer two times
and the message is still displayed, contact Customer Service at
1-866-901-BREW (2739).
• The time will not be displayed on the LCD unless you have set it.
To set the clock, follow the procedure on Page 9.
• If power is interrupted to the Brewer, you will need to set the clock
again using the procedure on page 9.
• Check to make sure that the Auto Off Timer and/or On/Off Time
features have not been set. To do this, press the Button below 'MENU'
and scroll through the programming options. 'OFF' should be displayed
for Auto Off Timer and On/Off. If 'OFF' is not displayed, follow directions
on pages 9 & 10 to reset.
• The water level is low and a full cup cannot be brewed. Add water to
Water Reservoir.
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