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1. Remove the filter assembly by
turning the Main filter ¹⁄₄ turn
counterclockwise. Lift to
remove.
2. Clean the Main filter and Fine
filter using a cleaning brush.
3. Reassemble the filter parts as
shown in the illustration.
4. Reinsert the entire filter
assembly in the dishwasher,
positioning it in place.
5. Turn the Main filter ¹⁄₄ turn
clockwise to secure in place.
NOTE: The dishwasher should not
be operated without the filter
assembly installed. Improper
replacement of the filter assembly
may reduce the performance level
of the appliance and may damage dishes and utensils.
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
Dishwasher is not operating properly
Dishwasher does not run or stops during a cycle
Is the door closed tightly and latched?
Is the right cycle selected?
Is the START/RESUME light on? Press START/RESUME.
Is there power to the dishwasher? Has a household fuse blown,
or has a circuit breaker tripped? Replace the fuse or reset the
circuit breaker. If the problem continues, call an electrician.
Has the motor stopped due to an overload? The motor
automatically resets itself within a few minutes. If it does not
restart, call for service.
Is the water shutoff valve (if installed) turned on?
Water remains in the dishwasher
Is the cycle complete?
Detergent remains in the covered section of the dispenser
Is the cycle complete?
Is the detergent lump-free? Replace detergent if necessary.
White residue on the front of the access panel
Was too much detergent used?
Is the brand of detergent making excess foam? Try a different
brand to reduce foaming and eliminate buildup.
Odor in the dishwasher
Are dishes washed only every 2 or 3 days? Run a rinse cycle
once or twice a day until you have a full load.
Does the dishwasher have a new plastic smell? Run a vinegar
rinse as described in "Dishwasher Care."
Condensation on the kitchen counter (built-in models)
Is the dishwasher aligned with the countertop? Moisture from
the vent in the dishwasher console can form on the counter.
Refer to the Installation Instructions for more information.
Dishes do not dry completely
Dishes do not dry completely
Did you use a rinse aid? Your dishwasher is designed to use
rinse aid for good drying performance. Without rinse aid your
dishes and dishwasher interior will have excessive moisture.
The heat dry option will not perform as well without rinse aid.
A
B
C
A. Main filter
B. Metal strainer
C. Fine filter

Troubleshooting

to possibly avoid the cost of a service call.
In the U.S.A., www.whirlpool.com
Storing the Dishwasher
If you will not be using the dishwasher during the summer months,
turn off the water and power supply to the dishwasher. In the
winter, if the dishwasher could be exposed to near freezing
temperatures or is left in a seasonal dwelling such as a second
home or vacation home, avoid water damage by having your
dishwasher winterized by authorized service personnel.
In Canada, www.whirlpool.ca
Dishes are not dry
Did you load your dishwasher to allow proper water drainage?
Do not overload. Use a liquid rinse aid to speed drying.
Are the plastics wet? Plastics often need towel drying.
Is the rinse aid dispenser empty?
Did you use an air-dry or energy-saving dry option? Use a
heated drying option for dryer dishes.
Excess moisture on racks and dishwasher interior
Check the rinse aid indicator to see that there is rinse aid in the
dispenser.
Spots and stains on dishes
Spotting and filming on dishes
Is your water hard, or is there a high mineral content in your
water? Conditioning the final rinse water with a liquid rinse aid
helps eliminate spotting and filming. Keep the rinse aid
dispenser filled. Always use a high-temp option. If your water
hardness is 13 grains or above, it is strongly recommended that
you install a home water softener. If you do not wish to drink
softened water, have the softener installed onto your hot water
supply.
Is the water temperature too low? For best dishwashing results,
water should be 120°F (49°C) as it enters the dishwasher.
Did you use the correct amount of effective detergent? Use
recommended dishwasher detergents only. Do not use less
than 1 tbs (15 g) per load. Detergent must be fresh to be
effective. Heavy soil and/or hard water generally require extra
detergent.
Is the home water pressure high enough for proper dishwasher
filling? Home water pressure should be 20 to 120 psi (138 to
828 kPa) for proper dishwasher fill. If you have questions about
your water pressure, call a licensed, qualified plumber.
NOTE: To remove spots and film from glassware, remove all
silverware and metal items and run a vinegar rinse as described
in "Dishwasher Care."
Silica film or etching (silica film is a milky, rainbow-colored
deposit; etching is a cloudy film)
Sometimes there is a water/chemical reaction with certain
types of glassware. This is usually caused by some
combination of soft or softened water, alkaline washing
solutions, insufficient rinsing, overloading the dishwasher, and
the heat of drying. It might not be possible to avoid the
problem, except by hand washing.
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