Publicité
Help • Aide
Internet Support • Soutien Internet
Visit our support website at epson.com/support and select your
product for solutions to common problems. You can download product
documentation, get FAQs and troubleshooting advice, or e-mail us with
your questions.
Visitez notre site Web de soutien à epson.com/support et sélectionnez
votre produit pour des solutions à des problèmes courants. Vous pouvez
télécharger de la documentation, consulter la Foire aux question (FAQ),
obtenir des conseils de dépannage et nous soumettre vos questions par
courriel. (Site web présenté en anglais seulment.)
Speak to a Support Representative • Pour parler à un
représentant du soutien technique
Before you call for support, please have the following information ready:
• Product name (Accolade Duet projection screen)
• Product serial number (located on the back of the screen)
• Description of the problem
Then call:
• U.S.: (562) 276-4394, 6
Monday through Friday and 7
• Canada: (905) 709-3839, 6
Monday through Friday.
Once connected, follow the voice prompts to video projector support.
Toll or long distance charges may apply.
Avant d'appeler le service de soutien, veuillez avoir à portée de la main les
renseignements suivants :
• Nom de produit (écran de projection Accolade Duet)
• Numéro de série du produit (situé à l'arrière de l'écran)
• Description du problème
Appelez ensuite :
• États-Unis : (562) 276-4394, de 6 h à 20 h, heure du Pacifique,
du lundi au vendredi, et de 7 h à 16 h le samedi.
• Canada : (905) 709-3839, de 6 h à 18 h, heure du Pacifique,
du lundi au vendredi.
Une fois connecté, suivez les invites vocales pour accéder au soutien sur
les vidéoprojecteurs. Des frais d'interurbain sont éventuellement à prévoir.
Purchase supplies and accessories • Pour acheter des
fournitures et des accessoires
You can purchase projectors and accessories from an Epson
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766).
Or you can purchase online at www.epsonstore.com (U.S. sales) or
www.epson.ca (Canadian sales).
Vous pouvez acheter ces accessoires auprès de votre revendeur Epson
autorisé. Composez le (800) 463-7766 pour obtenir les coordonnées du
revendeur le plus proche. Vous pouvez aussi effectuer vos achats en ligne
à www.epsonstore.com (États-Unis) ou www.epson.ca (Canada).
Warranty • Garantie
Limited Warranty for Video Screen Accessory Product
What Is Covered: Epson America, Inc. ("Epson") warrants to the first retail purchaser that the
product enclosed with this limited warranty statement, if purchased new and operated in the
United States or Canada, will be free from defects in workmanship and materials for a period of
one (1) year from the date of original purchase. For warranty service, you must provide proof of
the date of original purchase.
What Epson Will Do To Correct Problems: Should this product prove defective during the warranty
period, please call the Epson Connection
Canada for warranty instructions and return authorization. An Epson service technician will provide
telephone diagnostic service to determine whether the product requires service. If a return is
needed, Epson will, at its option, exchange the product without charge for parts or labor. When
Epson authorizes an exchange for the defective unit, Epson will ship a replacement product to you,
freight prepaid, so long as you use an address in Canada or the U.S. (excluding Puerto Rico and
U.S. Possessions). Shipments to other locations will be made freight collect. You are responsible
for securely packaging the defective unit and returning it to Epson within five (5) working days of
receipt of the replacement. Epson requires a debit or a credit card number to secure the cost of the
replacement product in the event that you fail to return the defective one. When warranty service
involves the exchange of the product or of a part, the item replaced becomes Epson property. The
replacement product or part may be new or refurbished to the Epson standard of quality, and, at
Epson's option, may be another model of like kind and quality. Epson's liability for replacement of
the covered product will not exceed the original retail selling price of the covered product. Exchange
products and parts assume the remaining warranty period of your original product covered by this
limited warranty.
to 8
, Pacific Time,
AM
PM
to 4
AM
PM
to 6
, Pacific Time,
AM
PM
at (562) 276-4394 in the U.S. and (905) 709-3839 in
SM
, Saturday.
®
authorized
®
Publicité
