Customer Service Department; Warranty; Accessories And Spare Parts - Kärcher CV 38/2 Manuel D'instructions

Remove the blockage
Suction pipe/suction hose
Suction hose at brush head
Roller brush/brush head
Note
Remove the brush cover if necessary to make the work
easier (see "Cleaning the roller brush").
Motor not running
No electrical voltage present
 Check the power socket and power supply fuse.
 Check the mains cable and the mains plug of the de-
vice.
 Check the mains cable plug connection at the han-
dle.
The thermal protection switch has switched off the mo-
tor due to overheating
 Check the filter and suction hose. Replace the used
filter or remove the blockage from the suction hose.
 Allow the appliance to cool down.
Unsatisfactory vacuuming result
 Check the roller brush for blocking objects and re-
move these if present.
 Remove blockages from the brush head, suction
pipe and suction hose.
 Replace the filter bag.
 Replace the exhaust filter or motor protection filter.
 Set the fibre height selection knob to the correct set-
ting .
 Replace the roller brush.
Filter indicator lamp lights up
orange
 Remove blockages from the brush head, suction
pipe and suction hose.
 Replace the filter bag.
Electronic brush monitoring indicator light lights up
orange
 Set the fibre height selection knob to a lower fibre
height.
Indicator light - electronic brush monitoring indica-
tor light lights up even at the lowest setting
 Replace the roller brush.

Customer Service department

If the malfunction cannot be corrected, the device must
be checked by the Customer Service department.
The warranty conditions issued by our relevant sales
company apply in all countries. We shall remedy possi-
ble malfunctions on your appliance within the warranty
period free of cost, provided that a material or manufac-
turing defect is the cause. In a warranty case, please
contact your dealer (with the purchase receipt) or the
next authorised customer service site.
(See overleaf for the address)

Accessories and spare parts

Only use original accessories and original spare parts.
They ensure that the appliance will run fault-free and
safely.
Information on accessories and spare parts can be
found at www.kaercher.com.
English

Warranty

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