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If the finger' s surface is rough due to it being scarred or pruney from
water, the sensor may not be able to recognise the fingerprint. In such
a case, register another fingerprint.
•
If you bend your finger or use the fingertip only, your fingerprint may
not be recognised. Make sure that your finger covers the entire surface
of the fingerprint sensor.
•
Scan only one finger for each registration. Scanning more than one
finger may affect fingerprint registration and recognition.
•
The device may generate static electricity if the surrounding air is dry.
If the surrounding air is dry, avoid scanning fingerprints, or touch a
metallic object such as a coin or a key before scanning fingerprints to
remove static electricity.
Registering fingerprints
You can register and save your fingerprint on the device to use fingerprint
identification.
1
On the home screen, tap Settings Lock screen & security
Fingerprints.
•
A lock screen must be set in order to be able to use this feature.
•
If the screen lock is not active, configure the lock screen by following the
on-screen instructions. See
2
Check the location of the fingerprint sensor at the bottom center of
the screen, and lightly put the finger on the sensor.
•
Make sure that the finger fully covers the fingerprint sensor.
Custom-designed Features
Setting a screen lock
for details.
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