Commercial Guarantee - Cooke & Lewis CLMFBIa Mode D'emploi

FAQ
What should I do if the oven light
does not illuminate?
The grill does not heat
up properly?
What should I do if I cannot
change the timer settings?
What should I do if the time
display is changed to 00?

Commercial Guarantee

At Cooke and Lewis we take special care to select high quality materials and use manufacturing
techniques that allow us to create ranges of products incorporating design and durability. That's why
we offer a 24 months' guarantee against manufacturing defects on our multifunction oven.
This multifunction oven is guaranteed for 24 months from the date of purchase, if bought in store,
or delivery, if bought online, for normal (non-professional or commercial) household use. You may
only make a claim under this guarantee upon presentation of your sales receipt or purchase invoice.
Please keep your proof of purchase in a safe place.
The guarantee covers all parts and labour costs associated with the repair of the multifunction oven
if it is found to be defective due to faulty materials or workmanship within 24 months from the date of
purchase or delivery subject to the exclusions set out below and provided it was used for the purpose
for which it is intended and subject to installation, cleaning, care and maintenance in accordance with
the information contained in the user manual. This guarantee does not cover defects and damage
caused by normal wear and tear of multifunction oven and damage that could be the result of
improper use, faulty installation, storage or assembly, neglect, accident, modification of the product,
consumable items such as carbon filters and bulbs.
If the multifunction oven is defective, we will repair it. However, if, during the guarantee period, the
multifunction oven becomes irreparable as agreed by an engineer approved by our authorised agent
then we reserve the right, at our discretion, to exchange the defective multifunction oven with a
replacement multifunction oven. If the same multifunction oven is no longer available an alternative
multifunction oven will be offered with the equivalent functions and specifications.
During the service work carried out it may be necessary to remove the built in multifunction oven from
its fitted position. If the multifunction oven is glued, grouted or tiled in such a manner that it cannot
be removed, it is the responsibility of the customer/installer to remove and reinstall the multifunction
oven to facilitate the repair or replacement.
After the multifunction oven has been repaired or replaced any remaining balance of the guarantee
period will apply to the repaired or replaced multifunction oven.
Should any person other than an engineer approved by our authorised agent modify or attempt to
repair the multifunction oven then the guarantee will be invalid. This guarantee only applies to the
country of purchase or delivery and is not transferrable to any other countries. This guarantee is
non-transferrable to any other person or product. Relevant local law will apply to this guarantee.
This guarantee is in addition to and does not affect your statutory rights relating to faulty goods as
a consumer.
Guarantee related queries should be addressed to a store affiliated with the distributor you purchased
the multifunction oven from.
To arrange a service call, please contact our customer services on one of the following Toll Free
numbers, you must contact the number in the country in which you purchased the multifunction oven:
UK & Northern Ireland
Solution
The oven light is faulty. Replace the oven light bulb
(→ Replacing the oven light bulb).
The grill power is set too low. Turn the temperature control to a
higher temperature.
Make sure to have used the time buttons correctly
(→ Control elements).
There was a power failure. Set the time again
(→ Setting the clock).
0800 324 7818 uk@kingfisherservice.com
9