Fiamma F45S Instructions De Montage Et Mode D'emploi page 31

WARRANTY FIAMMA
EN
1 . FIAMMA products have a guarantee of 24 months from the date the product is
purchased by the final consumer.
2 . The warranty covers only the product, and not possible damages caused by an improper
use. FIAMMA warranty covers claims for damages that are due to defective material or
production failures.
3 . The warranty is not valid under the following circumstances: natural wear of the product,
if proper installation instructions have not been followed, in cases of negligence or
improper use, if non original FIAMMA spare parts have been used, if the damage comes
from transporting the product with improper packaging not authorised by FIAMMA, in case
of intervention by a non qualified person, or when the final user or anyone else has
modified the product without the proper authorisation of FIAMMA.
4 . If the claim is covered under warranty, FIAMMA reserves the right to decide
whether to repair or replace the defective part(s).
5 . The claim should be submitted to the supplier, from which the product was originally
purchased. It is vital to always provide the following information: serial number of the
product, proof of purchase (FIAMMA could ask for a copy) and a precise description of the
damage (together with some digital photos to help substantiate the claim). In case of false
or incomplete information, FIAMMA reserves the right to refuse the claim.
6 . FIAMMA reserves the right to ask for return of the products in order to verify the warranty
claim. The cost and risks/insurance of transportation is to be paid by the client. If the
warranty request is then verified, FIAMMA will pay for the transport, i.e. cost of sending and
returning the part, as well as costs for repairing/replacing the part. If the warranty claim is
not accepted, the cost of repair and replacement of the part or product, as indicated
beforehand by the client, will be paid by the client.
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