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TROUBLESHOOTING Continued
Hot Top / Griddle / Broiler
Problem
Burner flame too large
Burner flame soft – yellow tip
Flame lifts off burner ports
Flame burns back to orifice
Burner "pops" after shutting off
Delayed ignition
Pilot burner will not ignite
Pilot repeatedly goes out
Low millivolt output on open circuit test
Millivolt output high in open circuit test,
but low in closed circuit test
Millivolt output high in closed circuit test,
but safety valve will not stay open
No spark to pilots,
(*-E models only)
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Possible Cause
Incorrect gas pressure
Insufficient primary air
Excessive primary air
Pilot flame too small
Burner ports blocked
Incorrect gas / air mixture
Incorrect gas pressure
Pilot orifice blocked
Pilot adjusting screw closed
Pilot flame too small
Loose thermocouple connection
Faulty Thermocouple
Faulty flame safety device
Pilot flame too small
Defective thermocouple
Faulty flame safety device
Faulty flame safety device
Defective piezzo
Disconnected or loose high tension
wires
*No power to range
*Defective momentary switch
*Defective spark module
*Disconnected or loose high tension
wires
Solution
Check gas pressure
Adjust air shutter
Adjust pilot flame
Clean burner
Adjust air shutter
Check gas pressure
Clean pilot orifice
Open adjust pilot
Adjust pilot flame
Tighten connection
Replace thermocouple
Replace flame safety device
Adjust pilot flame
Replace thermocouple
Replace flame safety valve
Replace flame safety valve
Replace piezzo
Reconnect high tension wires
Check power supply
Replace switch
Replace spark module
Reconnect high tension wires
Part # 1382683 (01/08)
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