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Hewlett-Packard Limited Warranty Statement
HP product
Software
Accessories
Print cartridges
Printer peripheral hardware (see below for details)
Extent of Limited Warranty
1 Hewlett-Packard warrants to the end-user customer that the
HP products specified above will be free from defects in
materials and workmanship for the duration specified
above, which duration begins on the date of purchase by
the customer.
2 For software products, HP's limited warranty applies only to
a failure to execute programming instructions. HP does not
warrant that the operation of any product will be uninter-
rupted or error free.
3 HP's limited warranty covers only those defects that arise
as a result of normal use of the product, and does not cover
any other problems, including those that arise as a result of:
a Improper maintenance or modification;
b Software, media, parts, or supplies not provided or
supported by HP;
c Operation outside the product's specifications;
d Unauthorized modification or misuse.
4 For HP printer products, the use of a non-HP print cartridge
or a refilled print cartridge does not affect either the
warranty to the customer or any HP support contract with
the customer. However, if printer failure or damage is
attributable to the use of a non-HP or refilled print cartridge,
HP will charge its standard time and materials charges to
service the printer for the particular failure or damage. This
warranty does not extend to empty HP print cartridges,
refilled HP print cartridges, or HP print cartridges which
have been tampered with.
5 If HP receives, during the applicable warranty period, notice
of a defect in any product which is covered by HP's
warranty, HP shall either repair or replace the product, at
HP's option.
6 If HP is unable to repair or replace, as applicable, a
defective product which is covered by HP's warranty, HP
shall, within a reasonable time after being notified of the
defect, refund the purchase price for the product.
7 HP shall have no obligation to repair, replace, or refund until
the customer returns the defective product to HP.
8 Any replacement product may be either new or like new,
provided that it has functionality at least equal to that of the
product being replaced.
9 HP products may contain remanufactured parts,
components, or materials equivalent to new in
performance.
10 HP's Limited Warranty Statement is valid in any country/
region where the covered HP product is distributed by HP.
Contracts for additional warranty services, such as on-site
service, are available from any authorized HP service
facility in countries/regions where the product is distributed
by HP or by an authorized importer.
Duration of Limited Warranty
90 days
1 year if sold with printer; 90 days if purchased
separately
Until the HP print cartridge has been depleted of HP ink,
or until the "end of warranty" date printed on the HP print
cartridge, whichever occurs first.
1 year
Limitations of Warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP
NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER
WARRANTY OR CONDITION OF ANY KIND, WHETHER
EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND
FITNESS FOR A PARTICULAR PURPOSE.
Limitations of Liability
1 To the extent allowed by local law, the remedies provided in
this Warranty Statement are the customer's sole and
exclusive remedies.
2 TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT
FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN
THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP
OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR
DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, WHETHER BASED ON
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY
AND WHETHER ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
Local Law
1 This Warranty Statement gives the customer specific legal
rights. The customer may also have other rights which vary
from state to state in the United States, from province to
province in Canada, and from country/region to country/
region elsewhere in the world.
2 To the extent that this Warranty Statement is inconsistent
with local law, this Warranty Statement shall be deemed
modified to be consistent with such local law. Under such
local law, certain disclaimers and limitations of this
Warranty Statement may not apply to the customer. For
example, some states in the United States, as well as some
governments outside the United States (including provinces
in Canada), may:
a Preclude the disclaimers and limitations in this Warranty
Statement from limiting the statutory rights of a customer
(e.g. the United Kingdom);
b Otherwise restrict the ability of a manufacturer to enforce
such disclaimers or limitations; or
c Grant the customer additional warranty rights, specify
the duration of implied warranties which the
manufacturer cannot disclaim, or allow limitations on the
duration of implied warranties.
3 FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND
NEW ZEALAND, THE TERMS IN THIS WARRANTY
STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT, OR
MODIFY, AND ARE IN ADDITION TO, THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF
THE HP PRODUCTS TO SUCH CUSTOMERS.
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