Frequently Asked Questions; Troubleshooting; Contacting Us - Focusrite Platinum OctoPre LE Mode D'emploi

FREQUENTLY ASKED QUESTIONS

Q: Should I use balanced connectors with my OctoPre?
A: Preferably yes; the Line level analogue inputs and outputs are balanced, operating at
+4dBu. If you wish to connect unbalanced equipment to the OctoPre LE's Line inputs
however, this can be done, but the signal level will be 6dB lower. Channels 1 and 2 will
expect to receive an unbalanced signal if the INST switch on those channels is selected.
Q: Does the OctoPre LE have the same kind of spectacular bandwidth that
has given the Red and ISA range units their reputation for 'open-ended'
sound?
A: Yes. The audio bandwidth of the OctoPre LE is 10Hz to 122kHz!
Q: Can I take my OctoPre LE with me when I travel internationally?
A: It depends. There are three versions of the OctoPre LE mains transformer. One is
suitable for use in North America and Japan, with mains voltages in the 100-120V
range. The other two versions are designed for use in the UK and Europe (the only
difference being the mains plug), with mains voltages in the 200-240V range. If you
buy an OctoPre LE in a particular territory, it will be configured for ONLY that
territory's mains voltage range. For example, if you're travelling from the USA to the
UK, you CANNOT use your US model OctoPre LE with the supplied mains
transformer. But if the mains voltage in the country you're visiting is in the same
range, you can use the OctoPre LE with no problems - so taking an OctoPre LE from
the USA to Japan, or from Germany to France, for example, would be fine. An
external supply for different territories is available from your local Focusrite distributor.
Q: Can I retrofit a digital board to an analogue OctoPre LE at a later date?
A: Yes, and you can do it yourself - it can easily be retro-fitted by the customer
without any soldering etc, just a few screws to undo and three clip-connectors to join to
the main PCB.

TROUBLESHOOTING

No LEDs illuminate
• Is the POWER switched on?
• Is the correct Power Supply Unit being used?
•
Has the fuse in the mains plug blown?
No output when using the MIC INPUT
• Is the power switched on?
• Is the LEVEL set correctly? (See 'Facilities and Controls' section for details.)
• Is something connected to the corresponding LINE input on the front panel?
•
For microphones that require phantom power, is the +48V switch switched in? (If
you are unsure whether your microphone requires phantom power, check the user
guide for your microphone.)
• Are the DAC TO LINE OUT switches disengaged?
No output when using the LINE INPUT
•
Is the power switched on?
• Is the LEVEL set correctly? (See 'Facilities and Controls' section for details.)
•
Is the INST switch on the front panel switched out? (Channels 1 & 2 only.)
• Are the DAC TO LINE OUT switches disengaged?
No output when using the INSTRUMENT INPUT (Channels 1 & 2 only)
• Is the power switched on?
• Is the LEVEL set correctly? (See 'Facilities and Controls' section for details.)
•
Is the INST switch on the front panel switched in?
• Are the DAC TO LINE OUT switches disengaged?
No output from the optional digital converter card
• Is the receiving device set to receive the correct sample rate (44.1 or 48kHz)?
• Is the receiving device set to receive digital audio at 24-bit?
• Is the receiving device locking to an internal or additional external clock source,
rather than the ADAT signal sent from the OctoPre LE?
•
If the OctoPre LE is slaved to an external source, is this set up correctly? (See
OPTIONAL DIGITAL CONVERTER front panel and rear panel information
above.)
No output whilst monitoring the ADAT
• Are the DAC TO LINE OUT switches engaged?
• Is the incoming audio at the correct sample rate (44.1/48kHz) and bit depth (24-
bit)?

CONTACTING US

If you have any further questions about your OctoPre LE, or are continuing to have
difficulty, you can visit the support section at www.focusrite.com or email us for help
at tech@focusrite.com. Alternatively, telephone us on +44 (0)1494 462246, or contact
your local distributor (see listing at the back of this manual).
['ADAT ' is a registered trademark of Alesis Corporation Inc.]
ENGLISH
INPUT on the rear panel
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