Troubleshooting Guide; Options And Accessories - Hatco HBG Série Manuel D'installation Et D'utilisation

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WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Unit too hot.
Unit not hot enough.
Unit not working at all.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com, select the Support pull-
down menu, and click on "Find A Service Agent"; or contact the Hatco Parts and Service Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: support@hatcocorp.com
White Glass
White glass is available as a factory installed option instead of
the standard black glass.
Handles (HBG Models)
Field retrofittable handles are available for the HBG unit.
HANDLE-18-BLK...Designer black powdercoated rounded
stainless steel handles
Handles are installed onto each end of the unit using the
following procedure:
1. Remove the three nuts located on the underside of the
glass surface support ring.
2. Align the three holes on the handle with the three studs on
the support ring, and position the handle on the studs.
3. Replace the three nuts onto the studs, and tighten securely.
4. Repeat procedure on the opposite end of unit.
Form No. HBGM-0120
Probable Cause
Setpoint temperature set too high.
Temperature control stuck in the HIGH position.
Unit plugged into an incorrect power supply.
Temperature control set too low.
Location of unit is susceptible to air currents (air
conditioning ducts, exhaust fans or exterior doors).
Unit not plugged in.
Unit not turned on.
Power I/O (on/off) switch is not functioning.
Heating element is burned out.
Temperature control is defective.

TROUBLESHOOTING GUIDE

ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
Adjust setpoint temperature to a lower setting.
Contact Authorized Service Agent or Hatco for assistance.
Verify with qualified personnel that power supply
matches unit specification.
Adjust temperature control to a higher setting.
Block air currents or relocate unit.
Plug unit into proper power supply.
Move Power I/O (on/off) switch to the I (on) position.
Contact Authorized Service Agent or Hatco for assistance.

OPTIONS AND ACCESSORIES

4" (102 mm) Adjustable Legs (HBG Models)
Use the following procedure to install 4" (102 mm) adjustable
legs in place of the rubber feet on an HBG unit.
NOTE: 4" (102 mm) legs are included with models greater than
36" (1041 mm) in width.
ELECTRIC SHOCK HAZARD: Turn power switch OFF,
unplug power cord, and allow unit to cool before
performing any maintenance or cleaning.
Do not lay unit on the side with the control panel or damage
to unit could occur.
1. Turn off the unit, unplug the power cord, and allow the unit
to cool.
2. Carefully turn the unit upside down and lay the unit on a flat
surface. Make sure to cover the surface with something to
prevent scratching the glass.
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WARNING
Corrective Action
WARNING
NOTICE
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