Troubleshooting Guide - Hatco GLO-RAY GRAIH Série Manuel D'installation Et D'utilisation

English
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Unit is turned ON but there is
no heat.
Heat is inadequate.
Heat is excessive.
Control switches burn out
rapidly.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please
contact the nearest authorized Hatco Service agency or Hatco
for assistance. To locate the nearest Service agency, log onto
the Hatco website at www.hatcocorp.com and click on
Find Service Agent, or contact the Hatco Parts and Service
Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: partsandservice@hatcocorp.com
Fax: 800-690-2966 or 414-671-3976
Form No. GRaIHm-0815
Probable Cause
No power to unit.
Switch is defective.
Wiring is open.
Heating element defective.
Unit mounted too high above target
area.
Excessive air movement around strip
heater target area.
Incorrect power supply (low).
Temperature control set too low.
Unit mounted too close to target area. Check to see that installation is within specifications for
Voltage supply too high.
Temperature control set too high.
Switches are mounted in the heat
zone.
Switches used are not
supplied.

TROUBLESHOOTING GUIDE

ELECTRIC SHOCK HAzARD: Turn power OFF at fused
disconnect switch/circuit breaker and allow unit to cool
before performing any maintenance, adjustments, or
cleaning.
Corrective Action
Check circuit breaker and reset as necessary.
Contact authorized Service agent or Hatco for assistance.
Contact authorized Service agent or Hatco for assistance.
Contact authorized Service agent or Hatco for assistance.
Lower unit, putting effective heat closer to target.
Restrict or redirect air movement (air conditioning duct or
exhaust fan) away from unit.
Check power supply to unit, making sure it matches
rating on the unit. If power supply is incorrect, change to
match rating on unit.
move temperature control to higher setting.
type/model. Increase mounting height if too close.
Check power supply to unit, making sure it matches
rating on unit. If power supply is incorrect, change to
match rating.
move temperature control to lower setting.
Check switch location per Hatco guidelines in this
manual. Relocate switches to a cooler zone if installation
is incorrect.
Hatco Genuine Hatco Parts are specified to operate safely and
properly in the environment in which they are used.
Contact authorized Service agent or Hatco to replace
switches with Genuine Hatco Replacement Parts.
17
WARNING