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9. Trouble shooting
You can solve many common problems easily, saving you the cost of a possible service call. Try the
suggestions below to see if you can solve the problem before calling the service centre.
Problem
The heater does not
operate,even when
it is plugged in and
the switch, thermostat
are switched on
The heating
element glowing
The appliance didn't heat
up, or only ventilator
worked
Abnormal noise
Disposal and environmental protection
Waste electrical production should not be disposed of with household waste.
Please recycle where facilities exist. Check with your LocalAuthority or retailer for
recycling advice.
Possible cause
The plug is loose, bad
connection
No power in socket outlet
The input voltage is too
high or too low
The air inlet grill is blocked
The switch was not put at
heating setting
The thermostat operated
The self-resetting cut-out
operated
The appliance is not stands
upright
13
Treatment
Pull out the plug, check the
connection of the plug and
socket. Then connect
again.
Insert the plug in a proper
socket
Use power supply according to
the rating on the label
Keep the heater far way
from articles like curtain,
plastic bag, paper and other
things which can cover the
inlet or can be easily cover
on the air inlet
Set the switch to heating
position
Turn the thermostat and hear if
there is a noise occurs. If this is
not the case and the thermostat
is undamaged, the fan heater
will heat up again automatically
when the appliance has cooled
down.
Turn the heater off and inspect
the blockage of inlet or outlet.
Disconnect the plug and wait
at least 10 minutes for the
protection system to reset before
attempting to restart the heater.
Put the heater on a level surface
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