Rinnai V53e Manuel D'installation Et D'utilisation page 33

How do I get service?
You must contact a state qualified/licensed professional for the repair of a product under this Warranty. For the
name of a licensed professional please contact your place of purchase, visit the Rinnai website (www.rinnai.us), call
Rinnai at 1-800-621-9419 or write to Rinnai at 103 International Drive, Peachtree City, Georgia 30269.
Proof of purchase is required to obtain warranty service. You may register this product within 30 days of purchase or
you may show proof of purchase with a dated sales receipt. To register your tankless water heater, please visit
www.rinnai.us. For those without internet access, please call 1-800-621-9419 . Receipt of Registration by Rinnai will
constitute proof-of-purchase for this product. However, Registration is not necessary in order to validate this
Warranty.
What is not covered?
This Warranty does not cover any failures or operating difficulties due to the following:

accident, abuse, or misuse

alteration

misapplication

force majeure

improper installation (such as but not limited to inadequate water quality, condensate damage, improper venting,
incorrect gas type, incorrect gas or water pressure, or absence of a drain pan under the appliance)

improper maintenance (such as but not limited to scale build-up, freeze damage, or vent blockage)

incorrect sizing

obtaining access to a vent system in an enclosed environment.

any other causes other than defects in materials or workmanship
This Warranty does not apply to any product whose serial number or manufacture date has been defaced. This
Warranty does not cover any product used in an application that uses chemically treated water such as a pool or spa
heater. This appliance is suitable for filling large or whirlpool bath tubs with potable water. Refer to the Water
Quality Section in the Installation and Operation Manual.
Limitation on warranties
No one is authorized to make any other warranties on behalf of Rinnai for this product. Except as expressly provided
herein, there are no other warranties, expressed or implied, including, but not limited to warranties of
merchantability or fitness for a particular purpose, which extend beyond the description of the warranty herein and
further Rinnai shall not be liable for indirect, incidental, special, consequential or other similar damages that may
arise, including lost profits, damage to person or property, loss of use, inconvenience, or liability arising from
improper installation, service or use. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation may not apply to you.
Any implied warranties of merchantability and fitness arising under state law are limited in duration to the period of
coverage provided by this limited Warranty, unless the period provided by state law is less. Some states do not allow
limitations on how long an implied Warranty lasts, so the above limitation may not apply to you.
This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
NOTICE: Rinnai sometimes shares customer contact information with businesses that we believe provide products or
services that may be useful to you. By providing this information, you agree that we can share your contact
information for this purpose. If you prefer not to have your information shared with these businesses,
please contact customer service and ask not to have your information shared. We will however, continue to
contact you with information relevant to the product(s) you registered and/or you account with us.
V53e Manual 33