Troubleshooting - OHAUS EB Serie Manuel D'instruction

EN-12 EB SERIES

7. TROUBLESHOOTING

The following table lists common problems, possible causes and remedies. Should
further problems persist, please contact your local servicing dealer.
Symptom
Scale will not turn on
Battery fails to charge
fully
Weight reading does
not stabilize
Scale does not display
accurately
E1 error code displayed EPROM data loss.
E2 error code displayed
E3 error code displayed
E4 error code displayed The sample weight for
Possible Causes
AC power not connected.
Battery discharged.
Battery defective or past
its useful life.
Unstable environment.
Interference under pan.
Improper calibration.
A/D count is not correct.
Display capacity
exceeded
setting up Counting APW
is too small.
The value for setting up
Percent weighing is not
valid.
Remedy
Connect scale to power.
Replace battery by an
authorized service dealer.
Ensure a stable
environment.
Ensure that the weighing
pan is unobstructed and
free to move.
Calibrate the scale using
proper calibration weights.
Replace the scale.
Have the load cell replaced.
Ensure display capacity is
not exceeded
Increase the weight on
the pan until the resulting
APW is greater than the
minimum.
Place a reference weight
greater than 9d on the pan.