Conditions And Limitations - Napoleon GRANDVILLE BGD36CFNTR Manuel D'installation Et D'utilisation

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Napoleon products are manufactured under the strict Standard of the world recognized ISO 9001 : 2008 Quality Assurance

Napoleon products are designed with superior components and materials assembled by trained craftsmen who take great

pride in their work. The burner and valve assembly are leak and test-ﬁ red at a quality test station. The complete appliance is

again thoroughly inspected by a qualiﬁ ed technician before packaging to ensure that you, the customer, receives the quality

Napoleon Gas Appliance President's Lifetime Limited Warranty

The following materials and workmanship in your new Napoleon gas appliance are warranted against defects for as

long as you own the appliance. This covers: combustion chamber, heat exchanger, stainless steel burner, Phazer™ logs

and embers, rocks, ceramic glass (thermal breakage only), gold plated parts against tarnishing, porcelainized enameled

components and aluminum extrusion trims.*

Electrical (110V and millivolt) components and wearable parts are covered and Napoleon will provide replacement parts free

of charge during the ﬁ rst year of the limited warranty. This covers: blowers, gas valves, thermal switches, switches, wiring,

remote controls, ignitors, gaskets and pilot assemblies.*

Labour related to warranty repair is covered free of charge during the ﬁ rst year. Repair work, however, requires the prior

approval of an authorized company ofﬁ cial. Labour costs to the account of Napoleon are based on a predetermined rate

schedule and any repair work must be done through an authorized Napoleon dealer.

* Construction of models vary. Warranty applies only to components included with your speciﬁ c appliance.

Napoleon warrants its products against manufacturing defects to the original purchaser only. Registering your warranty is

not necessary. Simply provide your proof of purchase along with the model and serial number to make a warranty claim.

Napoleon reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty

claim. Provided that the purchase was made through an authorized Napoleon dealer your appliance is subject to the

following conditions and limitations:

Warranty coverage begins on the date of original installation. This factory warranty is non-transferable and may not

be extended whatsoever by any of our representatives. The gas appliance must be installed by a licensed, authorized

service technician or contractor. Installation must be done in accordance with the installation instructions included with

the product and all local and national building and ﬁ re codes. This limited warranty does not cover damages caused by

misuse, lack of maintenance, accident, alterations, abuse or neglect, and parts installed from other manufacturers will

nullify this warranty. This limited warranty further does not cover any scratches, dents, corrosion or discoloring caused by

excessive heat, abrasive and chemical cleaners nor chipping on porcelain enamel parts, mechanical breakage of Phazer™

logs and embers. This warranty extends to the repair or replacement of warranted parts which are defective in material or

workmanship provided that the product has been operated in accordance with the operation instructions and under normal

conditions. After the ﬁ rst year, with respect to this President's Lifetime Limited Warranty, Napoleon may, at its discretion,

fully discharge all obligations with respect to this warranty by refunding to the original warranted purchaser the wholesale

price of any warranted but defective part(s).

Napoleon will not be responsible for installation, labour, or any other expenses related to the reinstallation of a warranted

part and such expenses are not covered by this warranty. Notwithstanding any provisions contained in the President's

Lifetime Limited Warranty, Napoleon's responsibility under this warranty is deﬁ ned as above and it shall not in any event

extend to any incidental, consequential or indirect damages. This warranty deﬁ nes the obligations and liability of Napoleon

with respect to the Napoleon gas appliance and any other warranties expressed or implied with respect to this product,

its components or accessories are excluded. Napoleon neither assumes, nor authorizes any third party to assume, on

its behalf, any other liabilities with respect to the sale of this product. Napoleon will not be responsible for: over-ﬁ ring,

downdrafts, spillage caused by environmental conditions such as rooftops, buildings, nearby trees, hills, mountains,

inadequate vents or ventilation, excessive venting conﬁ gurations, insufﬁ cient makeup air, or negative air pressures which

may or may not be caused by mechanical systems such as exhaust fans, furnaces, clothes dryers, etc. Any damages to

the appliance, combustion chamber, heat exchanger, plated trim or other components due to water, weather damage, long

periods of dampness, condensation, damaging chemicals or cleaners will not be the responsibility of Napoleon. All parts

replaced under the President's Limited Lifetime Warranty Policy are subject to a single claim.

During the ﬁ rst 10 years Napoleon will replace or repair the defective parts covered by the lifetime warranty at our discretion

free of charge. From 10 years to life, Napoleon will provide replacement parts at 50% of the current retail price. All parts

replaced under the warranty will be covered for a period of 90 days from the date of their installation. The manufacturer

may require that defective parts or products be returned or that digital pictures be provided to support the claim. Returned

products are to be shipped prepaid to the manufacturer for investigation. If a product is found to be defective, the

manufacturer will repair or replace such defect. Before shipping your appliance or defective components, your dealer must

obtain an authorization number. Any merchandise shipped without authorization will be refused and returned to sender.

Shipping costs are not covered under this warranty. Additional service fees may apply if you are seeking warranty service

from a dealer. Warranty labour allowance is only for the replacement of the warranted part. Travel, diagnostic tests, shipping

and other related charges are not covered by this warranty.

All speciﬁ cations and designed are subject to change without prior notice due to on-going product improvements. Napoleon is a registered

Certiﬁ cate.

product that you expect from Napoleon.