Care; Troubleshooting And Faqs; Troubleshooting - Tivoli Audio MUSIC SYSTEM HOME Mode D'emploi

You will see your unit download and install the firmware update. Once the update is finished, you will
see the below message on the screen. Turn your unit back on, and it is ready for use.

Care

A dry cloth is recommended to clean the back and wooden cabinet of your Music System Home. A
lint roller can be used to clean the fabric on the front. Do not expose to water.

Troubleshooting and FAQs

Troubleshooting

The display says Connect Radio to WiFi. Your speaker is having trouble connecting to a network it
was previously set up for. Check to make sure the network is still active. If the network is still active,
try turning off the speaker and turning it back on. If that does not work, perform a factory reset (hold
down the Setup and Party Mode buttons for 3 seconds) and repeat the setup process for the speaker.
The display says Wireless Setup Enabled. Your speaker has not been set up for a wireless network
and it is in setup mode. Refer to the setup directions in either the Quick Setup Guide or the Online
Manual.
The display says Pairing Enabled. Your speaker is in Bluetooth pairing mode. Refer to the Bluetooth
pairing directions in either the Quick Setup Guide or the Online Manual.
I can't find my Wireless Network (WiFi) listed in the Tivoli App. Make sure your Wireless Access
Point or Wireless Router is powered on and connected to the internet. Verify that your WiFi band is
set to the standard 2.4GHz. The ART system does not support 5GHz. Make sure your device is con-
nected to your Wireless Network. Close the Tivoli Audio App and then re-open the App. You should
be able to see the Wireless Network now.
The music sounds unbalanced through my speaker. To check balance, open the Tivoli App, select
Zone and select Speakers. Select the speaker(s) you are using. If you are using only one speaker, ver-
ify that the speaker is set to Stereo. If you are using two speakers, confirm the volume levels are the
same and that they are both set to Stereo or Left/Right if you are listening to them as a stereo pair. If
you are using more than two speakers, make sure all Left and Right speakers are set up in pairs (for
example, do not have 2 Lefts and 1 Right).
I have set up the speakers, but I can't find the Music System Home listed in the App. Power off
the unit by holding down the power button on the front of the unit until the display shows only the
time, then press the power button again to turn the speaker on. Restart the App and once the display
says WiFi enabled, look for the speaker again. If Connect to WiFi is displayed, refer to Troubleshoot-
ing tip #1 or #2.
I'm playing Spotify, but the speaker is coming through my phone. Open the Spotify App. While
playing a song, at the bottom of the App, click where it says "Available Devices". Select name of the
master speaker of your Tivoli Model One Zone and the sound will switch to the Tivoli system. Refer to
the Spotify Connect guide that accompanies your speaker for more information, as well as your Music
System Home Quick Setup Guide and Online Manual.
I'm playing Spotify, but I cannot see where it says "Available Devices" at the bottom of the
App. Make sure you are using a Spotify Premium account. For more information, refer to the Spotify
Updating Firmware English - 38