Haiku K3150-S1 Guide D'installation page 19

Limited Lifetime Warranty (USA/Canada)
What this warranty covers
This Warranty is provided by Delta T Corporation dba Big Ass Fan Company of 2425 Merchant Street,
Lexington, KY, USA, and covers the motor and other components of your Haiku ceiling fan against all
defects in workmanship and materials. You must be the original purchaser or user of the Product to be
covered.
What is the period of coverage?
The Warranty Period commences on the date the Product is purchased. The Warranty Period is for
the lifetime of the motor. For other components and accessories, the Warranty Period is one year.
Labor to repair the defect will be provided free of charge at the Big Ass Fan Company service center
for defects arising during the Warranty Period. ANY IMPLIED WARRANTY OR MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, MADE WITH RESPECT TO THIS PRODUCT OR ANY OF ITS
COMPONENTS AND ACCESSORIES IS ALSO LIMITED TO ONE YEAR.
What will we do?
During the Warranty Period, Big Ass Fan Company will, at its option and cost:
a) Repair or replace the affected component(s) of any defective product;
b) Repair or replace the defective product; or
c) Refund the price you paid for the product upon return of the product to Big Ass Fan Company,
shipping and insurance prepaid by you.
BIG ASS FAN COMPANY WILL SHIP THE REPAIRED PRODUCT OR REPLACEMENT TO YOU AT NO
CHARGE; HOWEVER, YOU ARE RESPONSIBLE FOR ALL COSTS OF REMOVAL, REINSTALLATION,
AND SHIPPING OF THE PRODUCT TO BIG ASS FAN COMPANY.
The foregoing constitutes your exclusive remedy and the limit of liability for Big Ass Fan Company, and
for any and all losses in connection with this product.
What steps are required to obtain warranty service?
YOU MUST HAVE PROOF OF PURCHASE OF THE CEILING FAN TO OBTAIN LIMITED WARRANTY
SERVICE. KEEP YOUR RECEIPT OR OTHER PROOF OF PURCHASE.
Contact Haiku Technical Support Department as soon as possible after the issue is discovered by:
a) Visiting our Web site at www.haikufan.com and submitting a Technical Support form; or
b) Calling 1-877-BIG-FANS (244-3267).
If the Haiku Technical Service Representative determines that the warranty claim may be valid, he or
she will advise you if the product or defective part must be returned to Big Ass Fan Company at the
address set out above, or to such other address that the Technical Service Representative advises.
If the Haiku Technical Service Representative determines that the warranty claim may be valid and
that a replacement part is required, he or she will process the claim and issue a Return Materials
Authorization (RMA) number.
You will be responsible for shipping the product and all insurance, freight, or other transportation
charges to the relevant Big Ass Fan Company service center. Your product should be properly packed
to avoid damage in transit since Big Ass Fan Company will not be responsible for such damage.
Big Ass Fan Company will ship the repaired product or replacement to you at no charge; however, you
are responsible for the cost of removal and reinstallation. Big Ass Fan Company reserves the right to
use refurbished components in the repair of your fan.
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HAIKU by Big Ass Fans