Troubleshooting
WARNING
SERVICING.
Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped, damaged, left outdoors,
or dropped into water, take it to a service center prior to continuing use.
Problem
Vacuum won't run
Bag Check Indicator
has turned red
OR Vacuum won't pick
up OR Low suction
Dust escaping
from vacuum
Vacuum is difficult
to push or won't
move forward
Smoky/burning
smell detected
22
TO REDUCE THE RISK OF PERSONAL INJURY–UNPLUG BEFORE CLEANING OR
Possible Cause
1. Power cord not firmly
plugged into outlet.
2. Thermal Protector
activated.
1. Filter Bag full and/
or clogged.
2. Broken or worn belt.
3. Brushroll and/ or Hose
clogged.
4. Carpet height setting
is incorrect.
1. Filter Bag full.
2. Filter Bag not installed
correctly.
3. Hose not installed correctly.
1. Carpet height setting
is incorrect.
2. Bottom plate is not
installed correctly.
1. Belt broken or stretched.
2. Brushroll is clogged.
Possible Solution
1. Plug unit in firmly.
2. Unplug and allow vacuum to cool for 30 min.
(This will reset the thermal protector).
1. Empty Filter Bag - Pg. 15
2. Replace belt - Pg. 20
3. Check Hose - Pg. 16
Check Brushroll - Pg. 20-21
4. Set Carpet Height Adjustment to
appropriate setting for carpet being
cleaned - Pg. 12
1. Empty Filter Bag - Pg. 15
2. Review Filter Bag removal &
replacement - Pg. 15
3. Review Hose installation.
1. Set Carpet Height Adjustment knob to
appropriate setting for carpet being
cleaned - Pg. 12
2. Refer to Pg. 20
1. Replace brushroll belt - Pg. 20
2. Clear/ remove debris from
brushroll - Pg. 20-21