U.S.Robotics USR8000A Guide D'installation page 15

I do not know if my assigned IP Address is Static or Dynamic.
Possible Solution:
If you have Cable or DSL service, you most likely have a Dynamic IP address. You should always
check with your service provider to verify this information, since some providers will assign Static IP
addresses. If you have a Dynamic IP address, select Dynamic IP Address in the WAN Setup area of
the Configuration Utility and the Broadband Router will automatically obtain the information it needs
from your service provider. If you have a Static IP address, select Static IP Address in the WAN
Setup area of the Configuration Utility. You will need to refer to the network connection information you
collected earlier and manually enter this information.
My Cable or DSL service is not working, but I need to access the Internet.
Possible Solution:
If you have an external analogue modem and dial-up Internet service, you can still access the Internet.
Connect the external analogue modem according to the procedure described in this Guide. Open a
Web browser and type http://192.168.123.254 to access the Configuration Utility. Click Setup, WAN,
and then select Dial-up Modem. Enter the appropriate information for your dial-up Internet Service
Provider settings.
While trying to check my network configuration settings in Windows Me or
XP, I can't find the Network icon.
Possible Solution:
The default setting in Windows Me and XP is to not show all of the icons within the Control Panel. Click
Windows Start, Settings, and then Control Panel. Within Control Panel, click View all Control Panel
options on the left side of the screen. All the Control Panel icons should now be visible.
Are You Still Having Problems?
1. Call the dealer who sold you this U.S. Robotics product.
The dealer may be able to troubleshoot the problem over the phone or may request that you bring the
product back to the store for service.
2. Call the U.S. Robotics Technical Support Department.
Technical questions about U.S. Robotics products can also be answered by technical support special-
ists.
Country Voice
China 10800 650 5108
Hong Kong 800 90 3191
India Delhi - 11 6284198/ 99/ 18/ 19
Hyperbad - 40 6261600/ 01/ 02/ 03
Calcutta - 33 216 1800/ 01
Chennai - 44 851 5273/ 74
Bombay - 22 8252188/ 93/ 94/ 95
Bangalore - 80 2380303/ 04
Indonesia 001 803 65 7402
Japan (03) 5495 9408
Korea
Malaysia 1800 80 1554
Philippines 1800 1 651 0215
Singapore 65 784 9910
South Korea 00798 651 7135
Taiwan 0080 65 1349
Thailand 001 800 65 6252
Australia 1 800 628 324
New Zealand 0800 877 43
Austria 07 110 900 116
Belgium (Flemish) +32 (0) 70 233 545
Belgium (French) +32 (0) 70 233 546
Denmark +45 7010 4030
Finland +358 98 171 0015
Troubleshooting
Online
apr_modemsupport@usr.com
hk_modemsupport@usr.com
apr_modemsupport@usr.com
apr_modemsupport@usr.com
apr_modemsupport@usr.com
apr_modemsupport@usr.com
apr_modemsupport@usr.com
apr_modemsupport@usr.com
apr_modemsupport@usr.com
apr_modemsupport@usr.com
apr_modemsupport@usr.com
apr_modemsupport@usr.com
apr_modemsupport@usr.com
sg_modemsupport@usr.com
apr_modemsupport@usr.com
apr_modemsupport@usr.com
apr_modemsupport@usr.com
anza_modemsupport@usr.com
anza_modemsupport@usr.com
emea_modemsupport@usr.com
emea_modemsupport@usr.com
emea_modemsupport@usr.com
emea_modemsupport@usr.com
emea_modemsupport@usr.com
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Support Hours
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