Keeper TraKker KT2000 Guide D'utilisation page 8

Troubleshooting
If a problem arises, call Keeper Corporation Customer Service at 800-533-7372 or sales@keepercorp.com.
Symptom
Motor will not
operate or runs in
one direction only
Motor runs
extremely hot
Motor runs but with
insufficient power
or line speed
Motor runs but drum
does not turn
Winch runs
backwards
Winch coast
*The replacement parts for KT2000 are limited to switch, circuit breaker and wire rope. Contact KEEPER
CORPORATION Customer Service at 800-533-7372 or email us at sales@keepercorp.com
All information contained herein is subject to change and/or correction without notice.
LIMITED LIFETIME WARRANTY: Keeper Corporation Warrants product according to provisions below:
Mechanical components are warranted for lifetime of the winch to be free from defects of material and
workmanship. Electrical components are warranted for 1 year to be free from defects of material or
workmanship. If a defect in material or workmanship occurs, call 800-533-7372 for instructions on how to have
the Product repaired or replaced. This Warranty applies only to the original Purchaser/Consumer of the
Products from the date of purchase of the Product. Defective Products returned become property of the
manufacturer. Limitations on the Warranty: The following limitations apply to the Warranty: (a) The Warranty
applies only to Products which are defective in material or workmanship. This Warranty does not cover normal
wear and tear. The Warranty does not cover service or labor charges which are incurred in removing or
replacing any Product. (b) The Warranty does not cover the winch finish or wire rope. Accordingly, the
manufacturer will not replace, repair or refinish any Products if the finish on the Product is worn in any manner.
(c) The Warranty does not extend to Products which are damaged or which fail as a result of the Product being
abused, neglected, or misused in any manner, or as a result of any accident, or which are misapplied,
overloaded, improperly installed, or altered in any manner by anyone other than the manufacturer its agents or
representatives.
Obligations of Purchaser/Consumer. To obtain the benefits of the Warranty, The Purchaser/Consumer must
return the defective Product(s), freight prepaid together with proof of purchase within the warranty period from
the date of purchase to Keeper Corporation or an authorized service center.
Legal Rights and Limitations of Purchaser/Consumer. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS AND YOU ALSO MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON ANY PRODUCT
SHALL BE LIMITED TO TERMS OF WARRANTY FROM THE DATE OF PURCHASE AT RETAIL TO THE
ORIGINAL PURCHASER. SOME STATES DO NOT ALLOW LIMITATIONS
KEEPER CORPORATION, 6 INDUSTRIAL PARK DRIVE, NORTH WINDHAM, CONNECTICUT 06256
800-533-7372
KT2000 TRAKKER™ ELECTRIC WINCH OWNER'S MANUAL/OPERATING & ASSEMBLY INSTRUCTIONS 2008
8
Possible Causes
1. Broken wires or bad
battery connection
2. Switch inoperative
3. Damaged Circuit breaker
4. Damaged winch
1. Long period of operation
2. Damaged during operation
1. Weak/Low battery
2. Battery to Winch wire
too long
3. Poor battery connection
4. Poor ground
5. Damaged motor
Clutch not engaged
1. Battery wires reversed
2. Switch wires reversed
3. Switch installed incorrectly
Excessive load
Corrective Action
1. Check for poor electrical
connection
2. Replace switch*
3. Replace circuit breaker*
5. Replace winch
1. Allow to cool
2. Replace winch
1. Recharge or replace battery
Check charging system
2. Keep winch within distance
allowed by supplied lead wires.
3. Check battery terminals for
corrosion. Clean as required
4. Check and clean connections
5. Replace winch
Engage clutch
1. Recheck wiring
2. Recheck wiring
3. Check switch installation
Reduce load or double line