Samsung 7 Serie Guide De L'utilisateur page 58

Other Information
Issues
Others
Purple/green rolling horizontal bars and
buzzing noise from the TV speakers
with Component cable connection.
The picture will not display in full
screen.
The remote control does not work.
The cable/set top box remote control
does not turn the TV on or off, or
adjust the volume.
A "Mode Not Supported" message
appears.
Caption on TV menu is greyed out.
There is a plastic smell from the TV.
TV Signal information is unavailable in
the Self Diagnosis Test menu.
TV is tilted to right or left side.
The Channel menu is greyed out
(unavailable).
Your settings are lost after 30 minutes
or every time TV is turned off.
You have intermittent loss of audio or
video.
The PIP menu is not available.
You see small particles when you look
closely at the edge of the frame of
the TV.
POP (TV's internal banner ad) appears
on the screen.
✎
This TFT LCD panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However,
there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the
product.
58
English
Solutions and Explanations
• Remove the left and right audio connections from the set-top-box. If the buzzing stops, this
indicates that the set-top-box has a grounding issue. Replace the Component video cables with
an HDMI connection.
•
HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3)
contents.
• Black bars on Top & Bottom will be shown on movies that have aspect ratios different from your
TV.
•
Adjust picture size option on your external device or TV to full screen.
•
Replace the remote control batteries with correct polarity (+/–).
• Clean the transmission window located on the top of the remote.
•
Try pointing the remote directly at the TV from 5~6 feet away.
•
Program the Cable/Sat remote control to operate the TV. Refer to Cable/Sat user manual for
SAMSUNG TV code.
•
Check the supported resolution of the TV and adjust the external device's output resolution
accordingly. Refer to resolution settings in this manual. (P. 10)
• Caption can not be selected in the TV menu when connected via HDMI or Component.
•
Caption must be activated on the external device.
•
This smell is normal and will dissipate over time.
•
This function is only available with digital channels from an Antenna / RF/Coax connection.
(P. 26)
• Remove the stand base from TV and reassemble it.
• The Channel menu is only available when the TV source is selected.
•
If TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Please
change from Store Demo mode to Home Use mode in the Plug & Play procedure. Press the
SOURCE button to select TV mode, go to
•
Check the cable connections and reconnect them.
• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables
are flexible enough for long term use. mounting the TV to the wall, we recommend using cables
with 90 degree connectors.
•
PIP functionality is only available when you are using a HDMI, PC or components source.
•
This is part of the product's design and is not a defect.
• Home Use under Plug & Play mode.
Select
For details, refer to Plug & Play (Initial Setup). (P. 7)
→ Setup → Plug & Play → ENTERE.
MENU