Warranty - Rollz flex Manuel D'utilisation

2. Warranty

Rollz International BV, with its registered office in Diemen (hereafter called „Rollz"), in its capacity of
manufacturer, provides a warranty for its product called „Rollz Flex" (hereafter called „the product"), on
the following conditions:
1. The warranty period is 24 months from the purchase date. There will be no extension of the
warranty period, not even in the case of repairs. In addition, Rollz International offers the first
owner a 5 year warranty on materials and structural defects of the Rollz Flex frame, under
normal use and maintenance. The general warranty period of 24 months applies to the other
parts, such as handles, brake cables, hinge, adjustment handles, wheels etc., with the exception
of normal wear and tear.
2. The warranty gives the buyer the right of repairs; explicitly not the exchange or return of a product.
3. At its own expense and risk, Rollz will take care of transport from and to the shop where you
purchased the product (hereafter called „the supplier"), but only in the event of repairs covered
under warranty.
4. To make a claim under warranty, the faulty product must be returned to Rollz together with: a
copy of the proof of purchase, showing the purchase date and a clear description of the
complaints.
5. The warranty is not transferable, therefore only the first owner can lodge a claim.
6. The warranty does not prejudice other rights you may have by law, e.g. the right to hold the
supllier responsible for any defects.
Warranty claims are not accepted in the following situations:
- After you carried out any changes or repairs yourself (or after you had changes or repairs carried
out by others), without the prior written consent from Rollz or the supplier.
- If the defect is the result of negligence, or an accident, and/or a maintenance procedure other than
advised in the manual.
- Damage or the removal of the serial number.
- Damage to the product as a result of normal wear and tear.
Important
The warranty period for the product is 24 months from the purchase date. Please contact your supplier
in the event of a defective product. Please register your product online by filling out the form on www.
rollz.com. Make sure to enter the serial number of the Rollz Flex. You will find the serial and article
numbers on the product sticker of your Rollz Flex. Which is located on the backside of the right hinge
tube.
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