Getting Help - Sony PCGA-DDRW1 Mode D'emploi

Cleaning the disc
• Fingerprints and other contamination on
the disc surface can lead to reading
errors. Always keep the disc clean.
• To clean the disc, lightly wipe it from
the center outwards.
• To remove stubborn stains, lightly
moisten the cloth before wiping the
disc, and use a dry cloth afterwards.
• Do not use benzine, record cleaning
liquid, antistatic fluids or other
substances that may damage the surface
of the disc.
• Never use cleaners on an unused disc.
Use specific CD cleaners to take off
dust.
• You may not be able to write on the
discs if there are scratches or dust on the
unrecorded area. Be careful not to
damage the discs.

Getting Help

This section provides information on how
to get help and support from Sony, and on
troubleshooting tips for your DVD±RW
drive.
About Sony's support
options
Sony provides several support options for
your DVD±RW drive. When you have
questions about your DVD±RW drive or
the software, refer to the following:
This guide explains how to use your
DVD±RW drive.
For customers in the United
States and Canada
The Sony Customer Information
Service Center offers information
about your notebook and other Sony
products that work with your notebook.
To contact Sony Customer Information
Service Center, call 1-888-4SONYPC
(1-888-476-6972).
The Sony fax-back service provides
you with answers to frequently asked
questions. You can use this automated
service to request a list of available
topics and then select the topics that you
want to receive. To contact the Sony
fax-back service, call
1-888-4SONYPC (1-888-476-6972).
Continued on next page
GB
45