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Pre-Tech Support Checklist
If the abnormality occurs in products, please first check the following points before requesting to
service center.
Symptom
Because there is no icon on
the desktop, it is impossible to
control.
Although running on the
desktop icon, Web GUI does
not run.
Indoor remote control does
not work.
I would like to change the
name of the indoor unit.
Please refer to the connection guide.
Please check LAN cable and the power supply of Hub.
ACP 5 in the lock feature is enabled, the remote control
function is not set.Peak control state must function setting
from the remote control at the indoor unit.If the function is
active, set the time schedule may be disabled.
Log in as superuser → System Settings → After select the
device you want to change, modify the name of or the device
→ Apply → Complete group settings
Measures
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