Reliable VIVIO Série Guide D'utilisation page 9

TROUBLESHOOTING
Do not operate the garment steamer with a damaged cord, plug or if the steamer
has been dropped or damaged. To avoid risk of electric shock, do not disassemble
or attempt to repair the unit on your own. Return the unit to Reliable Corporation
(see warranty) for examination, repair or replacement.
PROBLEM
Steamer does not get hot.
The unit is not
producing steam.
Unit produces little steam
and cycles on/off.
The switch light does not
illuminate when the switch is
turned to the on position.
Water drips from nozzle.
POSSIBLE CAUSES
1. Steam unit is not plugged
in or turned on.
2. Automatic shut-off has
engaged. The water bottle
is empty and the reservoir
has drained.
1. Water level is too low.
2. Element may not be
functioning.
1. Unit is dirty and requires
cleaning.
2. The thermostat may be
defective.
1. Switch is not working.
2. Cord is not good.
3. Fuse wire is bad.
4. The outlet may not have
power.
1. Condensation has formed
inside the steamer hose.
REMEDY
1. Plug the steamer in.
Turn it on.
2. Push the on/off switch to
the off position. Fill the
water bottle and fit it in
place. Turn on.
1. Push the on/off switch to
the off position. Refill the
water bottle and fit it in
place. Turn on.
2. Replace heating element.
1. Throw the old water out
and flush the unit.
2. Replace thermostat.
1. Replace part.
2. Replace part.
3. Replace part.
4. Try plugging into a different
outlet.
1. Hold the hose upright and
allow to drain back into the
base of the unit.
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