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7 Troubleshooting
Drying operation takes too long.
Fibre filter (interior and exterior filter) pores may be clogged.
>>> Wash the fibre filters with warm water and dry.
Evaporator front side may be clogged. >>> Clean the front
side of the evaporator.
The ventilation grills in front of the machine may be closed.
>>> Remove any object in front of the ventilation grills that
blocks air.
Ventilation may be inadequate because the are the
machine is installed in is too small. >>> Open the door
or windows to prevent the room temperature from rising
very high.
A lime layer may have accumulated on the humidity
sensor. >>> Clean the humidity sensor.
Excessive amount of laundry might be loaded. >>> Do not
load the drying machine excessively.
Laundry might not have been wrung adequately. >>>
Perform a higher speed wringing on the washing machine.
Clothes come out damp after drying.
A program not suitable for the laundry type may have been
used.>>> Check the maintenance labels on the clothes
and select a program suitable for the clothes' type or use
time programs as extra.
Fibre filter (interior and exterior filter) pores may be clogged.
>>> Wash the filters with warm water and dry.
Evaporator front side may be clogged. >>> Clean the front
side of the evaporator.
Excessive amount of laundry might be loaded. >>> Do not
load the drying machine excessively.
Laundry might not have been wrung adequately. >>>
Perform a higher speed wringing on the washing machine.
Drying machine does not turn on or program cannot be
started. Drying machine does not run after it is configured.
Power plug might be unplugged. >>> Make sure the
power cord is plugged in.
Loading door might be open. >>> Ensure that the loading
door is properly closed.
A program might not be set or Start / Pause /Cancel
button might not be pressed. >>> Check that the program
is set and it is not in Pause position..
Child lock may be activated. >>> Turn off the child lock.
Program terminated prematurely for no reason.
Loading door might be closed completely. >>> Ensure
that the loading door is properly closed.
There might be a power outage. >>> Press the Start /
Pause / Cancel button to start the program.
Water tank may be full. >>> Empty the water tank.
Clothes have shrunk, hardened or spoiled.
A program not suitable with the laundry type might have
been used. >>> Check the maintenance labels on the
clothes and select a program suitable for the clothes.
Water drips from the loading door.
Fibres might have gathered on the inner sides of the
loading door and the loading door gasket. >>> Clean the
inner surfaces of the loading door and the loading door
gasket surfaces.
Loading door opens by itself.
Loading door might be closed completely. >>> Push the
loading door until the closing sound is heard.
Dryer / User Manual
Water tank warning symbol is on/flashing.
Water tank may be full. >>> Empty the water tank.
Water discharge hose might have collapsed. >>> If the
product is connected directly to the water drain check the
water discharge hose.
The lighting inside the drying machine does not turn on. (In
models with lamp)
The drying machine might not have been turned on using
On/Off button. >>> Check that the drying machine is
turned on.
Lamp might be malfunctioning. >>> Contact Authorized
Service to replace the lamp.
Anti-crease icon is lit.
Anti-Crease mode that prevents the laundry in the drier
to crease may be activated. >>> Turn the drier off and
remove the laundry.
Fibre filter cleaning icon is lit.
Fibre filter (interior and exterior filter) may be unclean. >>>
Wash the filters with warm water and dry..
A layer may be formed on the fibre filter pores that leads to
clogging. >>> Wash the filters with warm water and dry.
Fibre filters may not be inserted. >>> Insert the interior and
exterior filters to their places.
An audible warning is heard from the machine
Fibre filters may not be inserted. >>> Insert the interior and
exterior filters to their places.
Evaporator warning icon is flashing.
Evaporator front side may be clogged with fibres. >>>
Clean the front side of the evaporator.
Fibre filters may not be inserted. >>> Insert the interior and
exterior filters to their places.
The lighting inside the drying machine turns on. (In models
with lamp)
If the drying machine is plugged to the power outlet, the
On/Off button is pressed and the door is open; the light
turns on. >>> Unplug the drying machine or bring the On/
Off button to Off position.
A
WARNING!
• If the problem persists after following the
instructions in this section, contact your vendor
or an Authorized Service. Never try to repair your
product yourself.
C
NOTE
• In an event that you encounter an issue on any part
on your appliance, you can ask for a replacement
by contacting the authorized service with the
appliance model number.
• Operating the appliance with non-authentic parts
may lead the appliance to malfunction.
• Manufacturer and distributor are not liable for
malfunctions resulting from using non-authentic
parts.
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