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Cause
The swivels of the hoses are too short
There is too much scale deposit in the tank
The magnesium anode has dissolved
Connections on the device have not
been tightened sufficiently
Sealing rings between hoses and
device are missing
Sealing rings between hoses and
device are defective
Tank is leaking
Connection between tank and
heating element is leaking
Safety unit is not properly attached
Safety unit is ejecting water
Main valve closed
Stop valves closed
Stop valve safety unit closed
Plug is not connected
Thermostat button not at the
right position
Heating element defective
Scale deposits in the flow regulator
Thermostat set too high
Water pressure too low
Thermostat and safeguard defective
Too much scale deposit in the device
There is air in the pipes
Too many appliances on 1 group
There is a short-circuit in
the electrical wiring
There is a short-circuit in the element
There is a short-circuit in the thermostat
Plug is not connected
No water in the device and safety
power interrupter is activated
Main power interrupted
Lamp is defective
Thermostat is off
The device is already at temperature
DE GB NL FR
Solution
Get a different inlet set or different hoses
Disassemble and drain
Contact the party that supplied
the device originally
within the warranty period *
Tighten
Add rings
Replace rings
Contact the supplier of the device *
Contact the supplier of the device *
Tighten
Mount discharge of safety unit
Open Main valve
Open stop valves
Open stop valve
Connect plug
Turn the thermostat button further
Contact the supplier of the device *
De-scale the flow regulator
Set thermostat lower
Further open main/stop valves
Contact the supplier of the device *
Disassemble and drain
Properly open and vent both valves
(stop valve, kitchen tap)
Try a different group
Contact the supplier of the device *
Contact the purchase address
Contact the purchase address
Connect plug
This work may only be carried out by
professionals: Pull out the plug and allow the
device to cool down for 20 minutes.
Disassemble the panel on the bottom side.
The reset thermal switch is on the left-hand
side seen from the front. Press the reset
button. Assemble the panel.
Check in group box
Replace lamp
Turn the button further
Do nothing
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