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WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacement of
a product where a defect is the result of:
• Damage caused by not carrying out the recommended
appliance maintenance.
• Accidental damage, faults caused by negligent use or
care, misuse, neglect, careless operation or handling of
the appliance which is not in accordance with the Dyson
Operating Manual.
• Use of the appliance for anything other than the use it is
designed for.
• Use of parts not assembled or installed in accordance
with the instructions of Dyson.
• Use of parts and accessories which are not genuine
Dyson components.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than
Dyson or its authorised agents.
• Normal wear and tear (e.g. fuse etc.).
If you are in any doubt as to what is covered by your
guarantee, please contact the Dyson Helpline.
SUMMARY OF COVER
• The guarantee becomes effective from the date of
purchase (or the date of delivery if this is later).
• You must provide proof of (both the original and any
subsequent) delivery/purchase before any work can be
carried out on your Dyson appliance. Without this proof,
any work carried out will be chargeable. Keep your
receipt or delivery note.
• All work will be carried out by Dyson or its
authorised agents.
• Any parts which are replaced by Dyson will become the
property of Dyson.
• The repair or replacement of your Dyson appliance
under guarantee will not extend the period
of guarantee.
• The guarantee provides benefits which are additional to
and do not affect your statutory rights as a consumer.
IMPORTANT DATA
PROTECTION INFORMATION
• Your information will be held by Dyson and its agents for
promotional, marketing and servicing purposes.
• If your personal details change, if you change your mind
about any of your marketing preferences or if you have
any queries about how we use your information, please
contact the Dyson Helpline.
• For more information on how we protect your privacy,
please see our privacy policy on the Dyson website.
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