West Marine VHF155 Guide D'utilisation page 43

What Do I Do If I Need Warranty Service?
Before the warranty expires, please call us at 1-800-BOATING (1-800-

262-8464). Please also have your West Marine serial number or order
number available.
When you contact us, we will issue a Return Material Authorization

Number for you to include with your return. We will also provide you the
address of where to ship the product.
You must return the product to us in its original or equivalent packaging,

prepay shipping charges, and insure the shipment or accept the risk if
the product is lost or damaged in shipment.
What Will West Marine Do?
During the Limited Warranty Term, if the product you return to us proves
to be defective in materials or workmanship and not for the reasons which
would otherwise disqualify it (as explained here), then we will:
At West Marine's option, we will repair the product or, if we are unable

to repair it, we will replace it with a comparable product that is new or
refurbished;
Or, as an alternative, at West Marine's option, we will refund you the

original purchase price;
If we repair or replace the product, we will return the repaired or

replacement product to you; and
Pay to ship the repaired or replacement product to you if you use

an address in the United States (excluding Puerto Rico and U.S.
possessions and territories). Otherwise, we will ship the product to you
freight collect.
If we determine that the problem is not covered under this warranty,
we will notify you of this when we return your product to you to the
address you provide us in the United States (excluding Puerto Rico
and U.S. possessions and territories).
We use new and refurbished parts made by various manufacturers
in performing warranty repairs and in building replacement parts
and systems. Refurbished parts and systems are parts or systems
West Marine VHF155 Radio Owner's Manual
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