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Problem/possible cause
Air pressure in my mask seems too low (it feels like I am not getting enough air)
Ramp may be in progress
Ramp Down may be in progress
Non-vented mask is used.
Mask vents might be blocked.
Expiratory pressure (EPAP) may be set too low.
My screen is black
Backlight on the screen may have turned off. It turns off
automatically after a short period of time.
Power may not be connected.
I have stopped therapy, but the device is still blowing air
Device is cooling down.
My water tub is leaking
Water tub may not be assembled correctly.
Water tub may be damaged or cracked.
My therapy data has not been sent to my care provider
Power may not be connected.
Wireless coverage may be poor.
The No wireless connection icon
top right of the screen. no wireless network available.
14
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is displayed on the
Solution
Wait for air pressure to build up or turn Ramp Time off.
Press Start/Stop to stop therapy then press Start/Stop to
restart and continue therapy.
Only use a vented mask.
Check if you have sufficient venting. Unblock mask vents if
necessary.
Talk to your care provider about your settings.
Press Home or the dial to turn it back on.
Connect the power supply and make sure the plug is fully
inserted.
Note: The retention clip should be in the open position when
inserting the plug. For instructions refer to the Setup section.
Device blows a small amount of air in order to avoid
condensation in the air tubing. It will stop automatically after
30 minutes.
Check for damage and reassemble the water tub correctly.
Contact your care provider for a replacement.
Connect the power supply and make sure the plug is fully
inserted.
Note: The retention clip should be in the open position when
inserting the plug. For instructions refer to the Setup section.
Make sure that the device is placed where there is coverage
(ie, on your bedside table, not in a drawer or on the floor)
and away from other communication devices.
The Wireless signal strength icon
coverage when all bars are displayed, and poor coverage
when fewer bars are displayed.
Make sure that the device is placed where there is coverage
(ie, on your bedside table, not in a drawer or on the floor)
and away from other communication devices.
If instructed to do so, send the SD card to your care provider.
The SD card also contains your therapy data.
indicates good
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