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Non-Warranty Service
Should your service not be covered by warranty, service will be completed and payment will be required without
notification or estimate of the expense unless the expense exceeds 50% of the retail purchase cost. By submitting
the item for service you are agreeing to payment of the service without notification. Service estimates are available upon request.
You must include this request with your item submitted for service. Non-warranty service estimates will be billed a minimum of
½ hour of labor. In addition you will be billed for return freight. Horizon accepts money orders and cashier's checks, as well as Visa,
MasterCard, American Express, and Discover cards. By submitting any item to Horizon for service, you are agreeing to Horizon's
Terms and Conditions found on our website http://www.horizonhobby.com/content/_service-center_render-service-center.
ATTENTION: Horizon service is limited to Product compliant in the country of use and ownership. If received,
a non-compliant Product will not be serviced. Further, the sender will be responsible for arranging return ship-
ment of the un-serviced Product, through a carrier of the sender's choice and at the sender's expense. Horizon
will hold non-compliant Product for a period of 60 days from notification, after which it will be discarded.
Warranty and Service Contact Information
INSTRUCTIONS FOR DISPOSAL OF WEEE BY USERS IN THE EUROPEAN UNION
This product must not be disposed of with other waste. Instead, it is the user's responsibility to dispose of their waste equipment by
handing it over to a designated collections point for the recycling of waste electrical and electronic equipment. The separate collection
and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in
a manner that protects human health and the environment. For more information about where you can drop off your waste equip-
ment for recycling, please contact your local city office, your household waste disposal service or where you purchased the product.
Country
of Purchase
Horizon Hobby
United States of
Horizon Service Center
America
(Repairs and Repair Requests)
Horizon Product Support
(Product Technical Assistance)
Sales
United Kingdom
Service/Parts/Sales:
Horizon Hobby Limited
Germany
Horizon Technischer Service
Sales: Horizon Hobby GmbH
France
Service/Parts/Sales:
Horizon Hobby SAS
China
Service/Parts/Sales:
Horizon Hobby - China
Phone Number /
Email Address
servicecenter.horizonhobby.com/
RequestForm/
www.quickbase.com/db/
bghj7ey8c?a=GenNewRecord
888-959-2305
sales@horizonhobby.com
888-959-2305
sales@horizonhobby.co.uk
+44 (0) 1279 641 097
service@horizonhobby.de
+49 (0) 4121 2655 100
infofrance@horizonhobby.com
+33 (0) 1 60 18 34 90
info@horizonhobby.com.cn
+86 (021) 5180 9868
Address
4105 Fieldstone Rd
Champaign, Illinois, 61822 USA
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS, United Kingdom
Christian-Junge-Straße 1
25337 Elmshorn, Germany
11 Rue Georges Charpak
77127 Lieusaint, France
Room 506, No. 97 Changshou Rd.
Shanghai, China 200060
67
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