Before Requesting Service - Philips SACD1000 Mode D'emploi

Before requesting service

Symptom
No power
No sound
Distorted sound from HiFi amplifier
Disc will not play
No picture
Distorted picture
Completely distorted picture
with player menu
No color in picture with player menu
No return to start-up screen
when disc is removed
The player does not respond to
the remote control
Distorted or black-and-white picture
with DVD or Video CD disc
No audio at digital output
Buttons do not work
If the SACD player appears to be faulty, consult this checklist first. You
may have overlooked something simple.
Under no circumstances may you attempt to repair the system yourself;
this will invalidate the warranty.
Look for the specific symptom(s). Then perform only the actions listed
to remedy the specific symptom(s).
Remedy
Check to ensure that both plugs of the power cord are properly connected.
Check whether there is power at the AC outlet by plugging in another
appliance.
Check audio connections.
If using a HiFi amplifier, try another sound source.
DTS-CDs do not play on the SACD1000.
Check to make sure that no audio connections are made to the
amplifier's phono input.
Make sure the disc label is facing upward.
Clean the disc.
Check whether the disc is defective by trying another disc.
Check to make sure that the TV is switched on.
Check the video connection.
Check the disc for fingerprints and clean with a soft cloth, wiping from
the center to the edge.
Sometimes a small amount of picture distortion may appear. This is not
a malfunction.
The NTSC/PAL switch may be in the wrong status. Press the 9 STOP
and T NEXT keys simultaneously and keep them pressed while you
turn the player ON.
The NTSC/PAL switch may be in the wrong status. Press the 9 STOP
and T NEXT keys simultaneously and keep them pressed while you
turn the player ON.
Reset by switching the player off, then on again.
Check to see if the program requires another disc to be loaded.
Aim the remote control directly at the sensor on the front of the
player. Avoid all obstacles that may interfere with the signal's path.
Inspect or replace the batteries.
Check device code setting. See the section 'Remote control device code'.
Use only discs that match the TV system for the TV set being used
(PAL/NTSC).
Check the digital connections.
Check the settings menu to make sure that the digital output is set to on.
Check to ensure that the audio format of the selected audio language
matches your receiver's capabilities.
Reset by switching the player OFF then ON again
BEFORE REQUESTING SERVICE 37