Troubleshooting
6
Type of fault
Awning/light does not react to
the signal sent by the hand
transmitter
Drive moves in wrong
direction
Following a DOWN
command, awning extends
only a short way, then
immediately retracts
Awning moves UP and
cannot be halted or extended
Following an UP command,
the awning stops after a while
then continues
The awning cannot be
taught in
a) with the BiEasy hand
transmitter
b) with the Remoto hand
transmitter
The light programming
procedure does not start
automatically after completion
of the drive programming
procedure.
Table 3: Troubleshooting
BiConnect BiRec MVLED/MLED
Assembly and installation instructions/ Instructions de montage et d'installation
We reserve the right to make technical changes/ Sous reserve de modifications techniques
Cause
No power supply
•
•
Awning/light has not been
programmed
Empty batteries in hand
•
transmitter
Directions have been
•
programmed incorrectly
•
Receiver is in lock mode:
maximum wind factor on
sun/wind or sun/wind/rain
sensor exceeded
•
BiSens Agido-3V product
protection sensor has been
triggered in last few minutes
Programmed sun/wind or
•
sun/wind/rain sensor is
faulty or incorrectly installed
"Wind alarm":
•
Programmed sun/wind
and/or sun/wind/rain sensor
or BiSens Agido-3V product
protection sensor has been
triggered
BiSens Agido-3V
•
battery empty
a) the unidirectional
transmitter/ sensor e.g.
Remoto is still taught in
b) the bidirectional
transmitter/ sensor e.g.
BiEasy is still taught in
A transmitter has already been
programmed on the receiver.
Remedy
Reconnect power supply
•
•
Program awning/light
Replace batteries
•
Delete channel and
•
program correctly
•
Lock mode is removed
automatically 15 minutes
after the maximum wind
factor was last exceeded
•
The device unlocks
automatically after 15-20
minutes
The device will only
•
unlock when the fault has
been remedied
The device unlocks
•
automatically after the
designated period
Replace batteries in a
•
programmed BiSens
Agido-3V product
protection sensor
delete old transmitter
•
completely then teach in
the awning with the new
transmitter
Programming another
•
transmitter on the
receiver using the
transmitter already
programmed on this
receiver. (see 5.4)
•
Delete all recipients on
the transmitter (see 5.5)
and program the awning
and light again (see 5.2)
Version 4
2020-07-08
Item number/
Numéro d'article 116692-0000 Page 11/28