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User Guide
Firmware Upgrade
To access the Firmware upgrade page and update the firmware online or via USB, please press the
BLUE button of the RC. To check the most recent changes, latest firmware versions and get recovery
firmware, please visit our website at: zappiti.com/firmwares.
Factory Reset
In some cases, a factory reset may be required.
Be careful, however, this will reset all your Zappiti settings and account information.
1. Turn on your Zappiti 4K HDR.
2. Click the "My App" button, then click the "Factory Reset" icon, then confirm the procedure.
3. Please wait during the reset process.
Warning! The first restart of the media player is very long! After the reset, the home page will appear
on the screen but the apps and controls will be not available for a couple of min. Please wait some min.
If you have to switch OFF the Zappiti, please do not proceed it before 10 min.
Firmware Restore Procedure Using USB Restore Stick
Warning! This procedure will reset all your personal settings and account information. Thank you
to carefully read all of this procedure first! Then please follow the process step by step.
1. Open the accessory box and take off the provided USB
Flash drive named ''Restore''.
2. Switch off the Zappiti player using the Power On / Off
button located on the back panel.
3. Connect the USB flash drive into the USB port of the
media player located on the left side next to the "Restore"
button and disconnect the network cable.
4. Then press the "Restore" button by using a paper clip
(small hole located behind the left rack enclosure). While
holding the reset button, turn on the player via the power
button located on the back of the Zappiti. Hold the "Restore"
button within 6 seconds, then release it. A "Z" logo will
appear during 30 sec. Then, the upgrade process will start
and a progress bar will be displayed on the screen.
5. WARNING! Do not turn off the media player before the full reset.
DISCLAIMER
On some cases — especially if you come from a more recent firmware — during
the process, the TV screen can switch to GREEN or BLACK for a while. This is
normal! Please absolutly not restart or switch off your Zappiti during the full
process. In such case, please wait 10 min before to restart your Zappiti unit.
USB
Openned
Paper clip
Paper clip
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