Philips 2200 Série Mode D'emploi page 32

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32
Problem
The app cannot
reconnect to the
machine.
The Wi-Fi light on my
coffee machine is not on
anymore.
The Wi-Fi connection of
the machine is on and
the machine and the app
are connected, but
remote control via the
app or Alexa does not
work.
I cannot use the coffee
machine, and the Wi-Fi
light on the machine is
flashing.
The internet connection
to the machine is not
possible or not stable.
Cause
The name or password of the
existing Wi-Fi network has
been changed or you have
installed a new router.
The solution mentioned above
is not working.
The machine is not plugged in.
The router is not working
properly.
Your smart smartphone or
tablet is connected to a
different network than your
machine.
None of the solutions
mentioned above work.
None of the solutions
mentioned above work.
You may have accidentally
switched off the Wi-Fi
connection on the machine.
The Wi-Fi router is switched off. Switch the router back on and wait for
The machine is currently rinsing
or brewing.
Your coffee machine is
updating the firmware.
The Wi-Fi connectivity can be
interrupted by electromagnetic
or other interferences.
Solution
Follow all steps of section 'Changing the
Wi-Fi connection'.
Follow all steps of section 'Resetting all
network settings and connections'.
Plug in the machine to restore the Wi-Fi
connection.
Check the router and make sure it is
working.
Make sure your smartphone or tablet is
connected to the same Wi-Fi network
as your machine.
Close and restart the app to recheck the
Wi-Fi connection.
Navigate to machine settings in the app
and remove the machine from the app.
Then add the machine again in the app.
Switch on Wi-Fi by following the steps
in the chapter 'Switching the Wi-Fi
connection on and off'.
the Wi-Fi light on the machine to light
up again.
The machine can only be controlled
remotely via the app or Alexa when it is
on, in standby mode or when there is a
warning signal.
Wait for at least 5 minutes. Then the
firmware update process is finished.
During this time, you cannot use the
coffee machine.
Keep the appliance away from other
electronic devices that may cause
interferences.